Administrative Assistant - Operations
Church World Service, Inc.

Harrisburg, Pennsylvania


About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Operations Administrative Assistant provides operations and administrative support to the Operations Manager/team. S/he coordinates and supports the work of the Operations team and directly reports to the Operations Manager. CWS seeks a motivated, detail-oriented person with strong organizational skills and a team player. This position accomplishes this through a respectful, constructive, and energetic style that complements the other team members and is guided by CWS's operational objectives.

Responsibilities

  • Provide support to the key initiatives of the Operations team.
  • Manage special projects through communications, administration, and digital information management.
  • Organize and coordinate staff-wide training as needed.
  • Provide administrative support, such as logistics for meetings, events, and travel as needed.
  • Maintain shared calendars and organize team and cross-departmental meetings.
  • Administer and maintain a departmental SharePoint site, including a centralized document storage system.
  • Research best practices and industry standards.
  • Create PowerPoint presentations in support of Operations leadership.
  • Other duties as assigned by the Operations Manager.

Qualifications

Skills and experience:
  • Minimum of 2 years of work experience in administration and operations.
  • Strong independent thinking skills with the ability to work independently and follow through on assignments with minimum supervision
  • Strong organizational skills with demonstrated experience working on multiple projects simultaneously
  • Strong interpersonal skills with the ability to build relationships within the organization and externally
  • Excellent administrative and customer service skills
  • Ability to act with discretion and maintain confidentiality
  • Excellent written and oral communication skills, including the ability to draft correspondences and other communication with minimum direction
  • Professional maturity and strong decision-making skills
  • Forward-looking thinker who actively seeks opportunities and proposes solutions
  • Proficiency and experience administering Microsoft SharePoint sites

Education:
  • Bachelor's degree preferred

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts



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