Analyst II, Technology Operations
Walmart

What you'll do at

Position Summary...

What you'll do...

What you'll do...

Analyst II, Technology Operations - Marketplace returns fraud and abuse

As an Individual Contributor of the Mp SFF Fraud and Abuse team, this role will specialize in overseeing and driving audit finding and overall risk remediation efforts, ensuring timely and effective resolution of identified issues.

You will collaborate with cross-functional teams to develop and implement risk mitigation strategies and corrective action plans, while continuously driving / monitoring progress and reporting on the status of remediation efforts. In addition, you will play a key role in leading the execution holistic remediation across the enterprise, through the implementation and remediation of controls to address enterprise risk and audit findings.

Examples of activities include but are not limited to understanding and communicating returns risk to both product and technology stakeholders, technical risk alignment and proactive engagement with Global Tech teams to identify and execute risk remediation efforts and organizing and presenting evidence of risk remediation to both audit and technology stakeholders. You will collaborate with various business subject matter resources, and technology teams to achieve our objectives.

What you'll do...

As a Staff Risk Expert, you'll have the following responsibilities:

• This role will be responsible for creating and driving comprehensive risk remediation plans to address audit findings, which includes ensuring broad understanding of the risk being remediated, defining objectives, timelines, resources, dependencies, and deliverables.
  
• They collaborate with various cross-functional teams and stakeholders to ensure that the remediation efforts are executed effectively and according to the plan, while ensuring that the outcome effectively remediates the defined risk.
  
• A successful candidate in this role will continuously track the progress of remediation efforts, measure performance against established goals, and ensure that corrective actions are taken when necessary to keep the deliverable on track and within budget.
  
• They will provide regular updates on the status of the remediation projects to senior management and other stakeholders, highlighting any issues or risks that may impact the project's success and recommending appropriate solutions.
  
• They will evaluate proposed solutions with an understanding of the risks being mitigated to ensure solutions meet risk mitigation expectations and needs.
  
• Provide technical support and serve as a technology risk subject matter expert to internal stakeholders charged with implementing and remediating technology risk.
  
• Acquire knowledge of risk trends and themes throughout the enterprise, develop insights on those trends, and share strategies with leadership on effective holistic remediation of those trends.
  
• Analyze findings and insights, to prioritize requirements for addressing holistic risk remediation throughout the enterprise.
  
• Effectively influence technical teams to prioritize holistic risk remediation.
  
• Guide and mentor team members to follow established practices for the delivery of technology assurance services, meeting quality, speed, innovation and create impact.
  

What you'll bring...

• Proactive execution: Most of the job entails engaging with multiple stakeholders to plan, organize and execute on complex technology remediation controls. This requires the candidate to be extremely proactive in ensuring and tracking that tasks are completed on time; stakeholders are informed and potential roadblocks to risk remediation are called out early and often.
  
• Strong organization and planning: A successful candidate should be skilled in organizing resources, setting priorities, and creating detailed project plans that account for potential risks and contingencies. This includes the ability to multitask, manage deadlines, and keep track of tasks and budgets to ensure projects are completed on time and within scope.
  
• Analytical and Critical Thinking: Possess strong analytical and critical thinking skills to effectively identify, evaluate, and mitigate potential risks associated with technology use and implementation. They should be able to assess complex situations, gather relevant data, and draw logical conclusions to provide actionable recommendations.
  
• Communication and Interpersonal Skills: Needs to have strong communication and interpersonal skills to effectively convey their findings and recommendations to both technical and non-technical stakeholders, including senior leadership. They must be able to present complex information in a clear, concise, and easily understandable manner to facilitate decision-making and risk mitigation.
  
• Adaptability and flexibility: Proven ability to adapt to changing circumstances, learn new skills, and embrace new technologies is essential for staying ahead in a constantly evolving industry. A successful candidate should be open to change and able to pivot quickly when necessary.
  
• Time management and organizational skills: Managing multiple tasks and projects simultaneously is a key aspect of this role. A successful candidate must be able to prioritize tasks, meet deadlines, and maintain a high level of organization.
  
• Technical acumen: As you will be dealing with a variety of technical stakeholders, having a baseline understanding of technology and technical concepts will be important to establish report and build credibility with our stakeholders.
  
• Knowledge of data analysis
  
• Methodical and systematic problem-solving approach, combined with a solid awareness of ownership, initiative, and drive
  
• Ability to work collaboratively across different teams
  
• Influence Technical Teams to achieve desired objectives
  
• Excellent communication skills, both verbal and written
  

Minimum Qualifications:

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
  
• Option 2: 2 years' experience in project management, program management, program operations, or related area.
  

Preferred Qualifications:

• Bachelor's degree in Business or related field and 3 year experience in project management, business analysis, support operations management, or related area.
  
• Experience managing feedback/enhancement programs in a cross-functional environment
  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

About Walmart

Join Walmart and your work could help over 265 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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Bellevue, Washington US-11075:The annual salary range for this position is $84,000.00-$156,000.00
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Sunnyvale, California US-08479:The annual salary range for this position is $91,000.00-$169,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

10500 Ne 8Th St, Bellevue, WA 98004, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

• On average, how long does it take to fill out an application?
  
  It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.
  
  
• Can I change my application after submitting?
  
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  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
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