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Job Summary:
Under the direction and supervision of the Retail Assistant Director, the Retail Assistant Manager will provide daily operational management of their assigned retail dining unit(s). The Retail Assistant Manager is responsible for providing a high level of customer service, oversight of and adherence to quality control and food safety, inventory and financial management, team leadership, equipment maintenance, and developing and preserving professional relationships with external vendors, business partners, and colleagues. The Retail Assistant Manager will quickly address and resolve any operational challenges and implement solutions to improve efficiency and customer satisfaction. The position is essential during emergency situations, and the incumbent is subject to being requested to report to work.
Supervision:
This position reports to the Retail Assistant Director.
Job Responsibilities:
Qualifications:
A high school diploma and two to three years of professional experience working in retail food service operations in a college/university setting, a restaurant, or other relevant establishment is required. The ability to adhere to food safety and service standards as set by Ithaca College Dining Services staff is required. Strong interpersonal and communication skills and the ability to provide excellent customer service while working effectively and respectfully within a diverse and inclusive environment are required. The Retail Assistant Manager will be required to obtain food safety certification and be required to complete the Ithaca College driver's clearance process.
Work Environment:
The work of the Retail Assistant Manager is carried out within an accessible, safe indoor and outdoor environment. This position will occasionally be required to carry or lift objects weighing 50 lbs. The Retail Assistant Manager will be issued and/or required to wear slip-resistant shoes. The Retail Assistant Manager will be required to work overtime, nights and weekends, and various holidays as needed.
This position is 40 hours per week, 52 weeks per year.
Application Instructions:
Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.
Hiring Rate:
$27.04 per hour.
We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:
* Healthcare including vision and dental
* Generous Paid Time Off Policies
* 403B Retirement Savings Plan with Matching Employer Contribution
* EAP
* Flexible Work Plans
* Educational Benefits
* Career-Enhancing Trainings
* For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness
In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.
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