Assistant University Registrar for Registration, Office of the University Registrar
Wake Forest University

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryThe Assistant University Registrar for Registration is an essential position within the Office of the University Registrar and provides academic operations support with a focus on registration and grading.Job Description

Essential Functions:

• Registration: Add, drop, and withdraw students from classes when administrative intervention is required.
• Registration appointments: Assign registration appointments each semester.
• Reassign registration: Move academic history between academic records as necessary.
• Missing prerequisites: Identify students who are missing prerequisites and inform students and instructors.
• Repeated registrations: Identify and manage students who are registered for repeated courses.
• Grading basis changes: Ensure students are adhering to grading basis rules.
• Grading: Audit for missing grades, oversee the grade change process, and update grades when administrative intervention is required.
• Non-degree students: Admit, register, and discontinue non-degree students.
• Communication: Ensure students and faculty are informed about important dates, such as the registration and grading windows. Provide primary support for all essential functions to constituents via phone, email, chat, and in-person.

Other Functions:

In partnership with the Assistant University Registrar for Scheduling, provide secondary support for the following:

• Course section management: Audit, publish, and update course sections created by departments across the university.
• Classroom scheduling: Assign appropriate classrooms to college course sections using the university's room assignment software.

In partnership with other members of the Office of the University Registrar, provide secondary support for the following:

• Support: Provide general support to constituents via phone, email, chat, and in-person.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree or equivalent combination of skills and experience
• Two years of related professional experience
• Ability to work effectively and collegially with faculty, staff, and students
• Ability to follow established policy and documented business processes
• Superior communication, critical thinking, and problem-solving skills

Preferred Education, Knowledge, Skills, Abilities:

• Experience with Workday Student or similar student information systems
• Experience working with or in an administrative office at a postsecondary institution

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

• No environmental conditions

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job DescriptionTime Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

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