Job Description
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
REG E compliance is one of the most crucial aspects of the banking industry. The candidate will be responsible for accurately investigating, processing, and finalizing ACH, Zelle, ATM and Debit Card disputes in accordance with Regulation E and NACHA rules. The ideal candidate will possess outstanding analytical and critical thinking skills as well as the ability to work in a fast-paced environment to ensure timely and accurate resolution of disputes while maintaining both the customer experience and controlling the bank's losses. The candidate must maintain ownership of each dispute from start to finish and resolve all cases assigned to them. Candidate will also assist with inbound calls from bankers and dispute related questions from vendors.
Duties and Responsibilities:
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