Associate Director of Total Rewards and Human Resources Operations
Clark University

Category:: Staff and Administrators
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Department:: HR-Human Res.& Affirm.Action 5410
Locations:: Worcester, MA
Posted:: Jul 2, 2024
Closes:: Dec 31, 2024 - 11:59 PM EST
Type:: Full-time - Exempt
Position ID:: 178397

About Clark University:

Founded in 1887, Clark was one of the first all-graduate institutions in the United States. Today the University is a highly-ranked, student-centered institution educating approximately 2,350 undergraduate and 1,150 graduate students to be imaginative and contributing citizens of the world and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. This commitment to scholarship and inquiry reflects the University's commitment to "challenge convention and change our world" and to address issues of critical importance to society. It is also reflected by Clark's many national and international distinctions, including recognition for its diversity and inclusion efforts, innovation, community engagement and impact, as a top green campus, and for having a distinguished geography and international development program. Clark has also been included in the groundbreaking Colleges that Change Lives guide since it was first published in 1996.

Clark is located in Worcester, Massachusetts, a dynamic, diverse city "on the rise." The second largest city in New England, Worcester is home to 11 institutions of higher learning and is increasingly recognized for its growing healthcare and biotechnology communities, its thriving cultural scene, and as a vibrant food hub.

Job Description:

Are you passionate about creating exceptional employee experiences and driving HR excellence? Clark University invites you to join our dynamic team as the Associate Director of Total Rewards and HR Operations. This is a unique opportunity to take a hands-on role in shaping our total rewards strategy, including compensation, performance management, employee success, benefits, and wellness programs. A key priority for this role is leading the implementation of our university-wide compensation and classification system while partnering with various departments to support their HR needs.

Key Responsibilities:

Total Rewards & Compensation:

• Lead the development and management of innovative wellness programs that promote employee health and happiness.
• Elevate our benefits programs, ensuring they are competitive, comprehensive, and compliant with all regulations.
• Conduct in-depth benchmarking and market analysis to keep our benefits offerings top-notch.
• Drive our compensation strategy, ensuring fair, competitive, and performance-driven pay practices.
• Conduct regular salary surveys and provide strategic compensation advice to leadership.
• Lead the implementation of the university's compensation and classification system, ensuring alignment with organizational goals and market standards.
• Develop a merit-based performance management infrastructure, ensuring the design, analysis, execution, and oversight of a newly developed process.
• General knowledge of HRIS and ERP systems, preferably Banner.

HR Operations:

• Be the go-to HR partner for your assigned departments, offering hands-on support in employee relations, performance management, and conflict resolution.
• Administer HR policies and procedures, ensuring they are consistently applied and understood.
• Conduct insightful exit interviews and use feedback to drive continuous improvement in HR practices.
• Participate in HR projects and initiatives that enhance our workplace and employee experience.
• Maintain accurate and up-to-date employee records in the HRIS and other systems.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• A minimum of 7 years of HR experience, with a strong focus on benefits administration, compensation, and wellness programs.
• Proven experience as an HR generalist with deep knowledge of employee relations, performance management, and talent development.
• Strong operational skills and the ability to manage multiple tasks and projects simultaneously.
• Excellent problem-solving abilities and a practical approach to addressing HR challenges.
• Outstanding communication and interpersonal skills, capable of building strong relationships at all levels.
• Proficiency in HRIS and other relevant software applications.
• HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP) is highly desirable.
• Experience with Banner HR desired; not necessary.
• Experience with Interview Exchange / Hirezon desired, not necessary.

Additional Information:

As of June 1, 2023 Clark University no longer requires employees or students to be vaccinated against COVID-19. However, Clark urges all community members to follow CDC guidelines for COVID-19 vaccination, which recommend that everyone stay up to date with COVID-19 vaccines including booster doses. This is important for your own personal health as well as the health of our community.

At Clark University, we are dedicated to building a workplace that celebrates diversity and fosters inclusion. We believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. Our commitment to diversity, equity, and inclusion is reflected in our hiring practices, employee development programs, and campus culture. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Application Instructions:

To be considered for this position, you must submit your credentials online. Create a Clark University Careers Account by clicking on the APPLY NOW button below. You will be able to upload the following documents, which are required for consideration:

• Resume
• Cover letter

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Already have a Clark University Careers Account? Login to your account to add documents or update your account.

Review of applications will begin immediately and continue until the position is filled. Salary will be commensurate with skills and experience.

Applicants must be currently authorized to work in the United States for any employer.

A successful background check is required upon acceptance.