Business Operations Analyst - Recent Graduate
PayPal Inc.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
At PayPal, we're literally reinventing how the world pays and gets paid. We understand that it's about people. We connect individuals to let them shop, get paid, donate and send money using today's technology with the confidence that comes from the security and control PayPal enables. Are you ready to help us change the world?

The world's leading payments company, PayPal, brings together a family of brands that are revolutionizing the way people move money. At PayPal you will be immersed in an amazing community with a vibrant culture that thrives on innovation, collaboration, inclusion and wellness.

We are seeking world-class problem solvers who have a passion for data and a relentless focus on execution and delivery. You will be most successful with a healthy combination of both, technical skills and business acumen.

The Infrastructure Organization within the office of the CIO focuses on the transformational journey of compute, storage, database, and virtual technology PayPal's supports to run its enterprise of customer, merchant, and internal services. As a Business Operations Intern within the Infrastructure Org, you will generate insights by conducting extensive analyses of PayPal's rich data. In the process, you will develop a deep understanding of the payments business, our site functionality, further strengthen your analytic, planning, coordination, leadership and presentation skills and gain exposure to a wide variety of functional teams within PayPal.

Job Description:

Key Responsibilities

• Collaborate with cross-functional team members around strategic planning, to help develop and track key outcomes and milestones
  

• Create presentations and understand how to make data visually appealing and simple to both navigate and comprehendfor business operations, including drawing upon quantitative and qualitative data
  

• Identify key metrics and aggregate data from disparate sources to track progress of the business and its highest priority initiatives
  

• Identify key business levers, establish cause & effect, perform analyses, and communicate key findings to various stakeholders to facilitate data driven decision-making
  

• Work closely across the matrix with teams like Finance, Business Operations, HR, Engineering, and senior executives
  

• Lead and participate in special projects/initiatives: innovate and implement large-scale quality improvements to processes and/or systems by conducting data analysis and making recommendations, troubleshooting technical issues, and refining processes around customer support
  

Basic Requirements:

• Can multi-task and execute tasks with only general supervision. Must be detail oriented.
  

• Experience using Windows, MS Word.
  

• Advanced with MS Excel and PowerPoint.
  

• Strong problem-solving ability; self-starter
  

• Excellent communication skills (written and verbal)
  

• Demonstrated experience, familiarity and ease with handling data sets and crunching numbers
  

• Strong written and verbal communication skills with the ability to translate complex problems into simpler terms, and effectively influence both peers and senior leadership
  

• Preferred Experience with Project Management, and/or PMP Certification
  

• Preferred Experience with understanding Technology Infrastructure, Data Center, Cloud Compute and/or Storage Architecture
  

Recent Graduate Position Information and Requirements:

• This is a Recent Graduate Full-Time position.
  

• Must have graduated within the past 12 months, or will be graduating by Spring 2025, with a Bachelor's or Master's degree in business or related field from an accredited college or university.
  

• Must reside in the U.S.
  

• Must be able to obtain authorization to work in the U.S.
  

Additional Job Description:

PayPal is committed to fair and equitable compensations practices.

Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more

information, visit https://paypalbenefits.com

The U.S national annual pay range for this role is: $59,000 to $85,000

Subsidiary:
PayPal

Travel Percent:
0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

---