Business Systems Analyst-Product Management
AAA Washington

AAA WASHINGTON

Business Systems Analyst- Product Management- Bellevue

PRIMARY FUNCTION:
This role is responsible for analyzing business needs, extracting requirements, identifying improvements, and formulating solutions. This role will collaborate with the assigned department to recommend best practices, share knowledge, foster alignment, and promote a data-driven culture.

ESSENTIAL DUTIES/RESPONSIBILITIES:
• Provide analytical guidance and support for stakeholders including mapping and documentation of business processes, facilitating implementation of process improvements, implementing technical solutions, and facilitating operational transformation.
• Participate in planning, prioritization, development, and release of activities process to deliver business value.
• Partner with others in support of product development, integration with operations and workflows, and provide subject matter expertise for on-going product and business system application development.
• Responsible for converting business requirements into design/requirements documents, user stories and acceptance criteria.
• Support and coordinate with vendor resources as required to deliver business solutions.
• Responsible for small to medium project coordination and use of project planning tools.
• Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
• Incorporates AAA's vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA's vision mission and values.

SUPERVISORY RESPONSIBILITIES:
• None

MINIMUM QUALIFICATIONS:
• Bachelor's degree (BA) in computer science, business, statistics, or equivalent experience.
• 3+ years' experience in business analytics and project management role

PREFERRED QUALIFICATIONS:
• Experience with data visualization tools preferred

CERTIFICATES, LICENSES, REGISTRATIONS:
• None

KNOWLEDGE, SKILLS, ABILITIES:
• Knowledgeable about business acumen and communication skills
• Ability to challenge assumptions while maintaining an open and learning mindset
• Ability to thrive in an environment with competing priorities from multiple stakeholders
• Skilled in analyzing information, problems, situations, practices, or procedures to define the problem or identify patterns, relationships, and actionable insights
• Ability to be agile; able to adapt to situations that involve rapidly changing tasks, shifting priorities, competing demands or transitions into new assignments
• Ability to work independently as well as collaboratively with team members and with partners across business units
• Ability to establish rapport and gain the trust of others, motivate/influence others to actions that drives business impact and alignment
• Knowledgeable about developing insights from data.
• Knowledgeable in software design principles and patterns and software lifecycle.
• Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.
• Ability to establish and maintain cooperative working relationships.
• Skilled in establishing rapport and gaining the trust of others.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
• Hybrid work from home and office required
• The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

OTHER:
• Equipment used: computer, various virtual technologies, other office equipment
• Travel: Rarely Travel