Cloud Operations Engineer
Motiva Enterprises LLC

At Motiva, our employees' energy, passion, and dedication to excellence are what make us who we are and what allows us to generate energy that makes a house a home, gets us from point A to point B, and enables our health and wellbeing. We invest in every aspect of our employees' lives because, at Motiva, our people matter.

Headquartered in Houston, Texas, Motiva refines, distributes and markets petroleum products throughout the Americas. The company's Port Arthur Manufacturing Complex in Port Arthur, TX, is comprised of North America's largest refinery with a total throughput of 720,000 barrels per day, the world's second largest base oil plant, and an integrated chemical plant. Under exclusive long-term brand licenses with Shell and Phillips 66 (for the 76® brand), Motiva's commercial operations supply more than 12 billion gallons of fuel to customers annually. Motiva is wholly owned by Aramco, one of the world's largest integrated energy and chemicals companies.

Position Overview:

The Cloud Operations Engineer is responsible for managing and optimizing the organization's cloud infrastructure, primarily within Microsoft Azure, to ensure the high availability, reliability, and performance of applications and services. Alongside cloud operations, this role includes the maintenance and management of on-premise networks as the organization transitions from an on-premise to a cloud-based infrastructure.

This role involves the daily operation, coordination, execution, and support of IT infrastructure components, including servers, network systems, and voice/data communications. The engineer will work closely with the IT Infrastructure Manager to identify, recommend, and resolve technical issues, supporting the overall IT operations.

Responsibilities:

• Deploy, configure, and manage Azure and some AWS cloud infrastructure components, including Virtual Machines, App Services, SQL Database, Storage, and Networking.
  
• Automate cloud deployments using PowerShell, Azure CLI, and terraform to streamline processes.
  
• Implement and maintain security best practices.
  
• Monitor, diagnose, and resolve issues in the cloud environment, ensuring minimal downtime and rapid recovery, and implement proactive measures to prevent recurrence.
  
• Design and test backup and disaster recovery strategies for services to ensure business continuity.
  
• Create and maintain documentation for cloud infrastructure, cloud best practices, procedures and provide training to Motiva teams as needed.
  
• Implement and manage monitoring tools (e.g. Azure Monitor and CloudWatch) to track performance, identify issues, and optimize cloud resources to maintain cost-effective operations.
  
• Provide support and technical guidance during cloud migrations.
  
• Maintain on-premise networks (LAN/WAN) during the strategic transition to cloud solutions.
  
• Provide support and technical guidance during the migration to cloud-based solutions
  

Experience and Qualifications:

Required Education and Experience:

• Bachelor's degree in Information Technology, Computer Science, or related. Relevant professional experience may be considered in lieu of the education requirement on a year-for-year basis.
  
• 4+ years of experience in IT infrastructure and cloud operations, with a focus on Azure.
  
• Strong understanding of cloud computing (SaaS, IaaS), LAN/WAN technologies, and server management.
  
• Experience with networking in cloud environments, including subnets, vnets, VPNs, load balancing, NSGs, and firewalls.
  
• Demonstrated experience in automating cloud deployments using tools like PowerShell, Azure CLI, terraform, and CI/CD piplines.
  
• Strong customer service orientation, with excellent communication and problem-solving skills.
  
• Ability to manage shifting priorities in a corporate office environment.
  
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  
• Self-driven and capable of working independently, with a strong ability to manage tasks effectively.
  

Preferred Education and Experience:

• Familiarity with ServiceNow ITSM.
  
• Familiarity with on-premise data center services and cloud networking.
  
• Familiarity with IaC deployments, utilizing CI/CD tools like Azure DevOps.
  
• Relevant certifications such as Microsoft Azure certifications, or other cloud-focused credentials.
  
• Expertise in disaster recovery and backup strategies for cloud infrastructure.
  

We reserve the right to amend or withdraw Motiva jobs at any time, including prior to the closing date. Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or grade.

Applicants for regular U.S. positions must be authorized to work in the United States for Motiva Enterprises LLC without the need for sponsorship of an immigration authorization or visa (for example, TN, H-1B, or other employment-based immigration authorization or visa).

Motiva participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information, or other protected status under federal, state, or local laws.

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