Customer Service Representative
Roth Staffing Companies

We are seeking a Customer Service Representative with excellent organizational skills and a winning attitude. This individual's primary responsibility is to receive and direct both callers and visitors in a pleasant and courteous manner, as well as assisting with other duties as assigned.

• The ideal candidate is organized, adaptable, and committed to supporting clients and coordinating service needs in both English and Spanish

• Bilingual proficiency in Spanish and English (written and spoken) is required

• Previous experience in customer service or client support, ideally in a collision center or manufacturing environment

• Operate as the primary point of contact for Spanish-speaking clients, replying to inquiries, managing orders, and solving issues

• Provide exceptional customer service to all clients by phone, live chat, and email, precisely and promptly addressing their needs

Employees in this position will be paid a base hourly wage of $20.00/Hr

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.