We have an opening in our Customer Service department for a Customer Service Representative B. We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, provide training & development to inspire success in every aspect of our business and culture. In addition, we provide a competitive benefits package and 401(K).
This is a hybrid work opportunity. The Company feels that three shared days in the office and two days with the option of working remotely allows for both collaborative time and quiet space for deep work. Eligible employees for hybrid work are required to work in the office on Tuesdays, Wednesdays, and Thursdays. There may be a need for additional office days based on specific business requirement.
Job Description
The Customer Service Representative, B is responsible for providing excellent customer service by responding to customers who contact the company via inbound calls in a professional and efficient manner and satisfactorily resolving their concern. This could include arranging service or emergency response, interpreting customer records and account history, finding information on the Internet such as assessor information or credit card details, and interpreting customer accounts, including transfers, billing, and collections.
Minimum Qualification
Compensation Type
Hourly Wage
Compensation Range
Grade 2 - Hourly
$ 19.66 - 31.44
Primary Work Location
93 West Main Street, Clinton, CT, 06413
United States
Work Environment and Physical Demands Code
B - Blend
EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, pregnancy, gender, gender identity, sexual orientation, marital status, protected veteran or other status protected by federal, state, and local laws.
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