Director of Student Affairs
The University of Chicago

Chicago, Illinois


Department

PSD Masters Program in Computer Science Staff

About the Department

The Masters Program in Computer Science (MPCS) is a professionally-oriented MS in Computer Science degree program in the Department of Computer Science. Our mission is to provide students a deep foundation in computer science and the essential skills required for a successful career in technology. Our rigorous curriculum covers theory, programming, and applications. Graduates of the MPCS are in demand by top companies for their ability to contribute immediately in technically challenging roles as well as to adapt quickly to rapidly evolving technologies.

The MPCS program has several programs of study, including a 9-Course and MS in CS program, a 12-course specialization MS in CS program, a Pre-Doctoral MS in CS and a joint MBA/MPCS program with the Booth School of Business. Students can complete the MPCS full time or part time. Areas of focus for students include Application Development, Data Analytics, High Performance Computing and Software Engineering.

Job Summary

The Director of Student Affairs will lead and manage the MPCS student services team in support of the program and divisional-level priorities and objectives. The Director will work in collaboration with MPCS leadership to drive continuous improvement in academic and administrative policy that will support the growth of the program and enhance the student experience.

Responsibilities

  • Leads the MPCS student affairs team and overall operations ensuring efficient and effective outcomes for all MPCS students.
  • Manages the student affairs employees including selection, training, annual performance goals, allocating resources, and assessing team performance.
  • Leads and recommends process improvements in student affairs operations, including, but not limited to, onboarding, registration, and student advising.
  • Develops and implements policies and procedures related to registration, academic performance, accommodations, course staffing, financial aid, visa processing and work authorizations.
  • Manages reporting and metrics and provides critical insights to support MPCS budgeting and strategic planning efforts.
  • Oversees registration systems and related processes to ensure efficient and accurate enrollment management; oversees process for external course requests and any billing associated with outside registrations.
  • Manages support for student advising on administrative and academic issues, as appropriate; assists in resolving student issues, provides guidance and meets with students as needed.
  • Builds and maintains relationships with key student and academic stakeholders across the university such as PSD, Student Wellness, Student Disability Services, UChicago Grad, Bursar's office, Registrar's office and more.
  • Facilitates professional development opportunities for the student affairs team in order to advance their knowledge and creativity in the work that they do.
  • Manages the development, scheduling, and implementation of programs and marketing communications. Will also evaluate the effectiveness of programs and revise the curriculum as needed.
  • Initiates and maintains contact with client organizations. Also engages in activities that promote programs, including speaking at professional and alumni gatherings, writing articles, and presenting papers.
  • Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.
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Certifications:


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Preferred Qualifications

Experience:
  • Experience in academic affairs, including direct student-facing responsibilities.
  • Experience with international students.
  • Experience managing human resources processes.
  • Experience working with faculty and instructors.
  • Experience with professionally oriented graduate programs.

Technical Skills or Knowledge:
  • Proficiency in office software such as Microsoft Office, Google Docs, etc.
  • Experience using Canvas, Zoom, Panopto.
  • Experience using U of C systems, including Stellic, my.uchicago.edu, GEMS, AIS, and Technolutions Slate.

Preferred Competencies
  • Excellent communication, interpersonal, and leadership skills.
  • Excellent organizational skills and a constant attention to detail.
  • Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals.
  • Ability to interact successfully with diverse constituencies including the ability to resolve problems with a high degree of discretion, diplomacy and tact.
  • Strong project management skills.
  • Strong analytical and problem-solving skills, with proficiency in data analysis and reporting.
  • Build effective relationships with stakeholders at all levels.
  • Strong commitment to customer service.
  • Demonstrated commitment to diversity, equity, and inclusion in the educational setting.
  • Ability to work independently with minimal guidance.

Working Conditions
  • This position is eligible for a hybrid schedule.

Application Documents
  • Resume (required)
  • Cover Letter (required)
  • References (preferred)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Academic Affairs

Role Impact

People Manager

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.



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