Distribution Operations Consultant
Caterpillar

Career Area:
Supply Chain and Logistics
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It's rewarding to work, with an inspiring team, where every contribution matters.

Caterpillar's Remanufacturing Division is looking for a Distribution Operations Consultant that will develop, implement, and continuously improve all logistics processes to maximize efficiency and productivity.

This position will lead, manage and improve the Cat Reman core returns operational and system flows from international core processing facilities to Cat Reman plants and suppliers. This position has accountability for ensuring key performance indicators, and cost, velocity and quality targets are set and managed at 9 facilities. Develops, implements, and continuously improves all logistics processes to maximize efficiency and productivity by using large amounts of data to support data-driven business decisions.

Responsibilities

• Applying process improvement tools and assisting with the implementation of efficient and competitive logistics solutions.
• Coordinating with operations functions to define critical parameters and develop plans for process control and improvements.
• Developing and maintaining the internal logistics process engineering standards, knowledge, and tools; Assuring their implementation in current and new operations.
• Evaluating logistics processes and workflows, conducting root cause analysis, and implementing corrective actions for process-related concerns.
• Support daily activities related to internal remanufacturing core inspection and shipping processes and related system transactions.
• Identifies and implements process and system improvements to support changing business and compliance needs.
• Partners with global transportation teams to provide the most cost-effective and efficient shipping solutions.
• Ensures all related processes and systems comply with international customs compliance laws and regulations.
• Gathers and analyzes relevant data from multiple sources to support the needs of the business.
• Understanding software development process and having proficiency in SQL , PowerBI, and/or other data visualization tools.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
Level Working Knowledge:
• Gathers data for use in the analysis of business processes.
• Illustrates problems, opportunities and methods for improving existing business processes.
• Suggests ways to reduce variation and/or waste in processes.
• Helps evaluate what factors should be addressed in the change program.
• Participates in requirements analysis for process changes.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Working Knowledge:
• Develops basic persuasive arguments.
• Discusses organizational culture around providing input on decisions.
• Uses active listening skills and probing techniques to surface opportunities to influence.
• Identifies who the decision makers are and how they receive information.
• Regularly presents ideas or suggestions to associates in persuasive terms.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Extensive Experience:
• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative, healthy relationships.

Query and Database Access Tools: Knowledge of data management systems; ability to use, support and access facilities for searching, extracting and formatting data for further use.
Level Working Knowledge:
• Defines, creates and tests simple queries by using associated command language in a specific environment.
• Applies appropriate query tools used to connect to the data warehouse.
• Obtains and analyzes query access path information and query results.
• Employs tested query statements to retrieve, insert, update and delete information.
• Works with advanced features and functions including sorting, filtering and making simple calculations.

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Level Working Knowledge:
• Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
• Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.
• Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.
• Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.
• Helps others solve technical or procedural problems or issues.

Most Qualified Candidates will also have following Skills:

• International business and cross border shipping experience.
• Technical skills: Oracle/SQL Query, Snowflake, PowerBI, Excel
• Operational layout and value stream mapping
• 6 Sigma training and project management
• Cat Reman Business Model and Core Acceptance Criteria knowledge

International Travel - 25%
This position can be located in the Corinth Mississippi facility or Mossville, IL facility.

Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to any Caterpillar position:

• Background Screening
• Drug & Alcohol Screening (Applicants are hereby advised that the Company has implemented a drug and alcohol policy and conducts a testing program, pursuant to Sections 71-7-1, et al., of the Mississippi Code of 1972, Ann. (hereinafter referred to as "the Act"), and you are hereby advised of the existence of said Act.)

Please ensure you frequently sign into your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareers .
Keep a frequent check on emails as correspondence will be sent to the email that you used to apply with. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

Visa sponsorship is NOT available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers

Relocation assistance is offered for this position

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 18, 2024 - November 27, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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