Enrollment and Assessment Generalist
McHenry County College

Workweek

40 Hours | Flexible schedule to meet department needs to include evenings and weekends | Additional hours beyond schedule may be required.

Position Summary

The Enrollment and Assessment Generalist provides intake, admissions, testing, registration, and other enrollment services to ABE, HSE, ESL, and Citizenship students and assists in the post-testing of students. This position enters student application, other student information, and test scores in the DAISI and Colleague systems.

Essential Job Functions and Responsibilities

Department Operations

Assist student in completing registration forms and determining appropriate testing.

Administer appropriate placement assessment tests to all students.

Assist instructors, whenever possible, with pre- and post- testing of students

Determine entry level for each student in all classes.

Confer with students and assign to appropriate class based on student's scores on assessment test and students' goals.

Calls students to help them enroll and support program overall enrollment.

Complete registration procedure for each student

Provides Instructors with requested reports (e.g., CASAS and CASAS Goals test reports)

Assists the McHenry Country Job Center and additional off-site locations with pre/post testing.

Schedules students for test sessions.

Prepares and compiles test equipment, materials, forms, and files for post-testing at MCC and at the community sites.

Organizes and maintains all testing equipment, materials, and files in a secure area.

Travel to Community sites as needed.

Additional duties as assigned by immediate supervisor.

Customer Service:

Proctors the pre and post-tests adhering to the policies and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS, CASAS Goals).

Assist students on the phone, in-person, via email and virtual web conferencing with general questions.

Assists students with holds.

Refer students when needing to consult with other Adult Education office staff.

Work collaboratively with others (e.g., administration, colleagues, faculty, staff, and community organizations) to accomplish functions and keep with the college's mission to ensure student success.

Assists with recruitment efforts during registration.

Collaborates with the advisors for the proper course and NRS placement of students.

Communicates and facilitates the understanding of the college's testing and registration process for Adult Education classes.

Provides technology support to students and instructors in Adult Education.

Assists students with MCC password resets, and log in credentials.

Provides assistance to students with web-conferencing issues.

Additional duties as assigned by immediate supervisor.

Required Qualifications

Associate degree from a regionally accredited institution or minimum of two years' experience in detail-oriented and technology-oriented position

Two years' experience working in a technology-oriented job demonstrating general computer knowledge and skills.

Two years' experience in related area

Desired Qualifications

Bilingual (English/Spanish, English/Polish, English/Ukrainian, English/Russian)

Experience working in an adult education environment.

Skills and Specifications

Ability to apply and adhere to all federal, state and College laws, regulations, and policies, including those that speak to student and employee confidentiality requirements, such as FERPA.

Strong organizational skills and must be detail oriented.

Strong critical thinking or problem-solving skills

Ability to speak, read, and write in English.

Ability to communicate professionally with external members of the community and stakeholders.

Ability to work independently with minimal supervision and take initiative to resolve or complete duties in a timely manner.

Ability to work and communicate effectively with a wide range of co-workers, applicants, students, community members and vendors.

Ability to maintain confidentiality, discretion, and integrity.

Ability to work under pressure and handle change.

Commitment and respect for diversity, equity, inclusiveness and the MCC Behaviors of Excellence

Commitment to the College mission, vision, values, and goals

Commitment to the mission of the community college

Equal Employment Opportunity

McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to diversity and inclusion in its college community. To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at AskHR@mchenry.edu.

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