Environmental Services Educator
Eskenazi Health

Division:Eskenazi Health

Sub-Division:Hospital

Req ID:21362

Schedule:Full Time

Shift:Varied (Days/Evenings)

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Non-exempt

Job Role Summary

The Environmental Service Educator is responsible for assisting in the development, implementation and maintenance of all training programs for the EVS mission and utilizes regulatory and industry-based training resources. This position trains talent and verifies on going competency to ensure program quality, sustainability, long-term growth and development. The position coordinates and executes all new-hire training, education, and onboarding of staff one-on-one and small group levels. This position provides opportunities and materials to assist in training and guidance to all staff members and utilizes continuous performance improvement techniques to accomplish department objectives, drive patient and employee satisfaction, and develop excellent working relationships with all internal customers. The EVS Educator customizes training documentation forms as required and plays a vital role in controlling cost to ensure the department is aligned with the direction of the Eskenazi Health organization by focusing on CHESP (certification training) and retention. This position works in conjunction with Human Resources to effectively recruit, develop and retain stable and competent workforce; serves as a member of the EVS Management. This position develops EVS policies and procedures and leads and/or contributes to department quality initiatives and programs.

Essential Functions and Responsibilities

• Responsible for implementing a comprehensive new hire on-boarding program for all new EVS Mission Partners, AIDET Mission driven, with hospitality and customer service practices and behavior
• Researches, coordinates and implements core training programs and systems (cleaning/disinfecting practices, protocol, auditing tools, systems to measure effectiveness of educational activities and uses feedback to adjust programs accordingly
• Proactively handles any improvement opportunities or concerns. Leads or participates in performance improvement projects and improvement efforts
• Identifies areas of concern based on quality indicators of feedback and seek opportunities for improvement
• Maintains regulatory required training/educational documentation for all EVS positions as applicable to facility needs and oversees/maintains EVS quality and inspection programs
• Monitors progress of all new hires, provides ongoing feedback EVS leadership. For all EVS AIDET mission partners ensures ongoing competency as to limit procedural drifts and process variability across the department
• Manages multiple tasks in a fast paced environment and possesses the ability to adapt to change
• Participates in work groups and committees and remains an engaged interdisciplinary team player
• Create a benchmark for cleanliness standards, and timelines for patient throughput in the EPIC bed tracking system, inspect results by rounding of the facility, maintain a ATP tracking spreadsheet
• Maintains a working knowledge of applicable Federal, State and local laws/regulations, as well as other policies and procedures. As assigned, assist or lead in development and updating of EVS policies, procedures, job descriptions, and guides
• Assist department/organization mission in successfully executing task and ensure productivity by using checklist and/or electronic tracking systems in real-time manner. Identify and report areas in need of repair and maintain consistent communication with new hires training and on-going organization mission
• According to facility needs identifies, appoints, and educates EVS AIDET mission partners qualified to serve as front-line trainer in order to assist with new hire and on-going training.
• Must be an active member of the IPC, required to report on data and training process quarterly in these meetings.
• Exhibits excellent interpersonal skills and provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas.

Job Requirements

• High School Diploma or GED required; Associates degree preferred
• Three years of Environmental Services leadership experience
• Licensure/Certification - T-CHESP ( Trainer - Certified Healthcare Environmental Services Technician) preferred, or obtained within 12 months of hire

Knowledge, Skills & Abilities

• Constantly walking/traversing
• Experience with Microsoft Office including Excel
• Converse continually; strong verbal and written communication skills
• Continually reaching and lifting 30 pounds forward and above shoulder
• Uses keyboard, mouse, or alternate input devices
• Writes at all levels needed to prepare reports, written communications, policies, and procedures
• Frequently must position self to heights under 3' by stooping or squatting
• Ability to operate various floor care cleaning equipment
• Able to balance and maintain equilibrium on uneven surfaces.
• Meets precise, detail requirements.
• Deals with time sensitive request
• Exposure to hazardous chemicals blood borne pathogens , and contagious diseases
• Able to work alone and in a team environment
• Adapts procedure to fit situation
• Adapts educational delivery to different learning styles/abilities
• Quickly shift from task to task when necessary
• Negotiation skills needed to integrate opposing points of view
• Organizes and prioritizes own work as well as the work of others, often multi-tasking

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.

Nearest Major Market: Indianapolis