FC Network Operations Analyst
Interstate Battery System of America Inc

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At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job:

The Fulfillment Center (FC) Network Operations Analyst will partner with FC Operations Managers and Regional Distribution Managers to execute continuous improvement initiatives based on Interstate's business transformation at a program level, solve complex problems, conduct analysis, and inform strategic planning.

Job Components:

• Prepare network metric and initiative reports and communications for the Leadership Team.
  
  • Provide FC Ops Managers with data-based feedback for their respective sites.
    
  • Provide weekly Key Performance Indicators (KPIs)/metrics reporting on an administrative level.
    
• Conduct statistical analysis of network fulfillment center KPIs.
  
  • Provide feedback to FC and Regional Leadership to drive operational gap closure.
    
  • Lead monthly KPIs/metrics updates and provide details on wins/gaps to include Corrective Action Planning (CAP) requests.
    
• Lead Continuous Improvement and CAP project initiatives.
  
  • Partner with Regional Leaders and FC Ops Managers to implement across the network.
    
• Manage Special Projects as needed. Examples include Relabeling, Restacking, and SKU Updates.
  
• Maintain FC Standard Operating Procedures (SOPs) and quality requirements.
  
• Support network review of FC issues and partner cross-functionally with all stakeholders on:
  
  • Electronic Data Interchange (EDI) transmission failures - Kenco/Master Data
    
  • Inventory Variances - Kenco/Site Ops Managers/SAP/Blue Yonder
    
  • Inventory Integrity (Manufacturing Date/ Open Circuit Voltage (OCV)/etc.) - Kenco/Site Ops Managers
    
  • Service Now KPIs and case-specific troubleshooting - Site Ops Managers/Supply Chain Management Customer Service Representatives (SCMCSR)
    
  • Manufacturing Quality Defects - Site Ops Managers/Quality Team
    
  • Accounts Payable (AP) Resolution tied to Supplier Claim issues - Site Ops Managers/Transportation
    
• Support FCs for Internal Audit prep and remediation
  

Qualifications:

• Bachelor's degree in Supply Chain, Logistics, Business, Technical or equivalent discipline preferred.
  
• Minimum of 5+ years working experience; including a role of similar responsibility/scale in Supply Chain, Operations, Strategy, or related field.
  
• Working knowledge of carrier operations, shipment routing, and distribution methods.
  
• Strong customer service orientation and the ability to diagnose and resolve complex supply chain problems with an appropriate sense of urgency.
  
• Experience in end-to-end supply chain management involving distribution, inventory management, and project management.
  
• Strong quantitative skills and ability to analyze supply chain management problems to develop and implement practical solutions.
  
• Passion to drive continuous improvement through identification of root-cause solutions to key business problems.
  
• Familiarity with the tools, methodologies, and disciplines of a Lean Six Sigma environment.
  
• Prior experience in a high volume, fast-paced, customer-focused supply chain.
  
• Excellent verbal and written communication skills coupled with the ability to influence stakeholders at all levels of the organization, internally and externally.
  
• Strong organizational skills with the ability to manage multiple priorities and deadlines under minimal guidance.
  

Scope Data:

• Utilize resources efficiently to support FC network operational goals and objectives.
  
• Interact professionally with business owners/partners, vendors, customers, distributors, and cross-functional Team Members.
  
• Exemplify Interstate's Purpose and Values
  

Work Environment:

• Ability to use a computer for prolonged periods of time.
  
• Ability to sustain posture in a seated position for prolonged periods of time.
  
• Regularly required to use hands to grasp or handle and talk and hear.
  
• Specific vision abilities include close vision, depth perception, and ability to adjust focus.
  

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

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