Financial Aid Advisor - Muskegon, MI
Baker College

Discover the opportunity to join Baker College, honored as one of the 2024 Best and Brightest Workplaces in West Michigan, Metro Detroit and Nationally! The role of the Financial Aid Advisor is pivotal in supporting students and their families through the complex landscape of financial aid. This position is dedicated to delivering precise and prompt financial guidance, addressing queries related to financial aid, billing, and Veterans Affairs (VA). Beyond individual advising, the Financial Aid Advisor plays a crucial role in operational tasks such as file reviews, verification, award processing, withdrawal calculations, work-study coordination, Satisfactory Academic Progress (SAP) monitoring, and conducting informative financial aid presentations. Adherence to federal, state, and institutional regulations, policies, and procedures is fundamental to the integrity and effectiveness of this role. As a Financial Aid Advisor, you will assist students with requests related to financial aid billing, payment, and VA funding. You will advise students on withdrawal calculations, including the Return of Title IV funds, and counsel both students and parents on financial aid and financial literacy issues. Conducting student outreach regarding current outstanding balances and financial aid requirements will be an essential part of your responsibilities. Additionally, you will counsel students on professional judgment, unusual enrollment, and loan proration, as well as advise them on SAP violations and appeal completion. Responding to financial aid email messages sent to the office, assisting with Work-Study operations, including helping supervisors, posting open positions, reviewing applications, and coordinating with human resources throughout the hiring process, will also be part of your duties. Completing financial aid processing tasks, such as ISIR reviews, verification, awarding, and processing withdrawal calculations, is essential. You will also assist with the development and presentation of financial aid workshops and participate in system meetings and committees. At Baker College, we're on a mission to transform education with a Student-First philosophy. Our President's vision is ambitious and dedicated to creating an environment where students, faculty, and staff flourish. Join us in fostering a culture of inclusion, engagement, where every individual is valued and appreciated. The successful candidate will believe in and support the student first philosophy while contributing to the overall success of Baker College, and acting as a positive role model and brand ambassador on and off campus. Establishing robust external relationships to bolster Baker College's vision and mission will also be a key responsibility. Join us in shaping the future of automotive education and leadership. The full position description is available for your review online - Financial Aid Advisor ABOUT BAKER COLLEGE: Founded in 1911, Baker College is committed to embracing technology, sparking innovation, and fostering a supportive learning environment where students can get the real-world knowledge, skills, and experiences they need to pursue the life and career they want. Each of our six campus locations is special, with a unique culture, collection of academic programs, and landscape. Baker College is an independent, private, non-profit institution that grants associate, bachelor’s, master’s, and doctoral degrees on campuses across Michigan and online. Our student-first philosophy is the cornerstone of our institution—it is our compass, guiding us and keeping us on course, ensuring that our students and their success are always our main priority. Our dedication to the success of our students ensures that we will all go Further Together! Please visit Baker College Careers Page for more information. DIVERSITY STATEMENT: Our College strives to be exemplars in the practice of diversity, equity, and inclusion by working in communion with multiple levels of professional representation throughout our college system. We are committed to our initiatives to fully understand how we can advance our levels of diversity, equity, and inclusion and create a culture that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. Baker College is an Equal Opportunity Employer. We seek a workforce with a wide range of perspectives and experiences, we provide opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. Please visit our DEI Page to learn more about Diversity, Equity, and Inclusion at Baker College. TITLE IX NON-DISCRIMINATION POLICY: Baker College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located in the Baker College Title IX Policy.