We are partnering with a local construction company that is looking to add a Fleet Service Manager to their team!
Fleet Service Manager
Direct Hire
Pay: $65,000-$75,000 DOE
Address: Tampa, FL 33619
Schedule: M-F 7:00 AM-5:00 PM
Responsibilities:
- Demonstrate leadership in day-to-day management of the Service Department under their direction.
- Coach, mentor, and communicate job expectations to service department team members.
- Maintain technical and product knowledge on all equipment within area of responsibility.
- Effectively utilize Computerized Maintenance Management System (CMMS) to manage all facets of Service operations
- Responsible for generating reports, analyzing the data, and driving corrective actions
- Accountable for system data quality related to Service operations
- Review and approve the weekly timesheets for employees.
- Respond and follow up with employee issues and/or concerns.
- Review and approve all applicable repair estimates
- Completing employee annual reviews
- Ensure that appropriate communications take place throughout the Service team by leading regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
- Foster an engaged work environment within the company, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
- Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Position Requirements
- A minimum 5+ years managing a large (2000+ assets) heavy construction equipment service department is required
- Extremely proficient in Microsoft suite in word processing, spreadsheets, and database applications
- Must be fluent in speaking, reading, and writing in English
- Ability to generate reports, analyze data, and take the necessary course of action
- Effective in prioritizing, scheduling, and expediting repairs of a heavy equipment fleet
- Extensive experience working with Caterpillar, Komatsu, Volvo, & John Deere equipment dealerships
- People-oriented with the ability to build long-term business relationships
- Exceptional customer service, communication, and organizational skills are required
- A high school diploma or its equivalent is required
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significan