HR Benefits Coordinator
Cyberark

Newton, Massachusetts


Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

The Benefits Coordinator is responsible for the day-to-day administration of employee benefits programs, including health, dental, vision, and life insurance. This role ensures employees understand and maximize their benefits while providing support for benefit-related inquiries. The ideal candidate will be highly organized, have strong communication skills, and demonstrate a commitment to delivering exceptional customer service to employees.

Key Responsibilities:

Benefits Administration:

  • Administer benefits plans, including enrollments, terminations, and changes.
  • Ensure compliance with federal, state, and local regulations and company policies.
  • Maintain accurate and timely data in HR systems and vendor portals.
Employee Support:
  • Serve as the primary point of contact for employees regarding benefits questions and issues.
  • Educate employees on available benefits and guide them through the enrollment process.
  • Conduct benefits orientations for new hires and provide ongoing communication about benefits updates.
Open Enrollment Coordination:
  • Assist with the planning and execution of annual open enrollment.
  • Coordinate with vendors to ensure accurate plan offerings and documentation.
  • Provide clear, concise communication to employees about plan changes and enrollment deadlines.
Vendor Management:
  • Collaborate with benefits providers to resolve claims, billing, or eligibility issues.
  • Review and reconcile monthly invoices from benefits providers.
  • Coordinate with vendors to ensure accuracy and up-to-date information on all employee benefit plans.
Compliance and Reporting:
  • Ensure compliance with applicable regulations, such as ERISA, COBRA, FMLA, and HIPAA.
  • Work with external vendors to prepare and submit required reporting (e.g., ACA filings, 5500s).
  • Monitor and audit benefits-related processes for data accuracy and compliance.
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Qualifications

  • 1-3 years of experience in benefits administration or a similar HR role.
  • Proficiency in HRIS and Microsoft Office Suite, especially Excel.
  • Strong interpersonal, problem-solving, and organizational skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Knowledge of federal and state regulations related to benefits.
  • Experience with benefits administration software (e.g., ADP, SuccessFactors) is a plus.
  • Excellent written and verbal communication skills.

Additional Information

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

The salary range for this position is $50,000 - $69,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.



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