HR Manager - Norcross, GA
ARS

Company Name

ARS-Rescue Rooter

Overview

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

LOOK at what's NEW in 2024 for full-time employees...

• Low-Cost Health Insurance Plans starting at $5 a week.
• Free 24/7 Virtual Telemedicine Services from your first day of employment.
• Enhanced Dental Insurance options.
• NEW Pet Insurance Plan - Protect all of your loved ones!
• NEW Legal Insurance Plan available.

Responsibilities

Plans, directs, and coordinates human resources functions such as recruitment, personnel policies, and regulatory compliance. Collects, analyzes, and interprets human resources data. Reports incidents and coordinates with division human resources manager on employee relations issues at the service center level.

• Serves as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Investigates incidents and determines and recommends appropriate employee relations actions to establish a positive employer-employee relationship and promote a high level of employee morale. Reports incidents to division human resources manager when appropriate.
• Provides current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• Ensures accurate documentation of personnel changes and additions to employee files.
• Identifies legal risks and ensures government reporting for EEO, ERISA and Wage & Hour regulations.
• Ensures that managers provide proper documentation and review employee appeals through the complaint process to ensure that employees are being treated fairly.
• Manages all facets of the staffing process including the administration of pre-employment testing, as well as conducting interviews and reference checks on potential candidates.
• Plans and conducts new employee orientation to inform and foster a positive attitude toward company objectives.
• Communicates and implements policies and procedures that meet the needs of the company and comply with regulatory guidelines.
• Works closely with division human resources manager on succession planning issues to identify internal strengths for filling key openings in the service center. Provides feedback regarding employees' potential for promotion based on personal interaction, performance reviews and conversations with employees at all levels.
• Provides training to employees for benefits enrollments, workplace harassment avoidance, customer service and related issues.
• Performs benefit and payroll problem resolution.
• Analyzes turnover and compensation data for corporate reporting.
• Maintains employee confidentiality and responds to requests for information.

Qualifications

A Bachelor's degree in a related discipline or 3-5 years of human resources generalist experience is required. Related education and/or training or any equivalent combination of education and experience may be substituted. Knowledge of labor law required. Computer literacy, knowledge of Microsoft Office products, strong interpersonal and communications skills are required.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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