HR Manager - Norcross, GA
ARS

Norcross, Georgia


Company Name

ARS-Rescue Rooter

Overview

American Residential Services is the largest provider of residential services in the US, employing more than 7,000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing, and Electrical solutions for over 45 years since its establishment in 1975.

LOOK at what's NEW in 2024 for full-time employees...

  • Low-Cost Health Insurance Plans starting at $5 a week.
  • Free 24/7 Virtual Telemedicine Services from your first day of employment.
  • Enhanced Dental Insurance options.
  • NEW Pet Insurance Plan - Protect all of your loved ones!
  • NEW Legal Insurance Plan available.

Responsibilities

Are you an experienced HR professional ready to take on a dynamic and impactful role? We're seeking an HR Business Partner to lead human resources functions, foster a positive workplace culture, and collaborate with management on strategic decisions at our service center.

Human Resources Leadership:
  • Plan, direct, and coordinate HR functions, including recruitment, compliance, and policy development.
  • Collect, analyze, and interpret HR data to inform decisions and strategies.
  • Report incidents and collaborate with the division HR manager on employee relations (ER) matters.
Employee Relations & Communication:
  • Serve as a link between management and employees, addressing questions, resolving work-related issues, and interpreting contracts.
  • Investigate incidents and recommend appropriate actions to foster a positive employer-employee relationship and high morale.
  • Communicate and implement policies and procedures that align with company goals and regulatory standards.
Regulatory & Legal Compliance:
  • Identify legal risks and ensure compliance with EEO, ERISA, Wage & Hour, and other regulatory requirements.
  • Ensure proper documentation of personnel changes and appeals through the complaint process to promote fairness and transparency.
Recruitment & Staffing:
  • Manage the full-cycle staffing process, including pre-employment testing, interviewing, and reference checks.
  • Plan and conduct onboarding sessions to welcome new hires and instill company values.
Training & Development:
  • Provide training on benefits enrollment, workplace policies, customer service, and harassment prevention.
  • Partner with the division HR manager on succession planning to identify and nurture internal talent for future roles.
Compensation & Benefits:
  • Perform benefit and payroll problem resolution.
  • Analyze turnover and compensation data for corporate reporting and strategy development.
What We're Looking For:
  • A strong HR generalist with expertise in employee relations, performance management, corrective actions, benefits administration, and payroll processes.
  • Proven experience collaborating with field managers and personnel to address site-specific needs.
  • Excellent communication, organizational, and problem-solving skills.
  • A proactive leader with the ability to handle day-to-day HR management and partner with leadership to make strategic decisions.

Qualifications

  • A Bachelor's degree in a related discipline or 3-5 years of human resources generalist experience is required. Related education and/or training or any equivalent combination of education and experience may be substituted.
  • Knowledge of labor law and payroll systems or processes is required.
  • Computer literacy, knowledge of Microsoft Office products, and strong interpersonal and communication skills are required.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.



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