HR Operations Generalist - Human Resources
Bay Cove Human Services, Inc.

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The Human Resources Operations Generalist provides a range of operational and administrative support to the Human Resources department and is responsible for audits, CORI review, employee files, exit interviews and general organizing, coordinating, and monitoring.

This an exempt position.

Supervisory Responsibilities: N/A

Essential Functions of Position:

• Provide personnel policy and procedure guidance to employees and management.
• Maintain up-to-date knowledge of federal and state employment law and compliance requirements.
• Respond to human resources-related inquiries.
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
• Maintain employee personnel records.
• Act as the lead CORI reviewer using all applicable rules and regulations to ensure agency compliance, including EEOHS, DDS and DPPC regulations.
• Assist with processing accommodation requests, workers compensation and unemployment request
• Responsible for managing agency audits including data retrieval, kick off meetings and other related tasks
• Acts as the backup to the talent acquisition generalist
• Assist with licensure and certification tracking
• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements
• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company
• Ensure compliance with local and national regulations and applicable employment laws, and update policies and procedures when necessary
• Handle all exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance
• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development

Requirements for the Position:

• Bachelor's degree in human resources, business administration, or a related field
• 5-7 years human resources experience
• Experience with HRMS/HRIS systems
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook)
• PHR or SPHR certification preferred
• Bilingual English/Spanish a plus
• Demonstrated knowledge of the human resources field
• Understanding of state and federal employment regulations
• Understanding of personnel and compliance records management
• Strong analytical and problem solving skills
• Excellent written, verbal, and interpersonal communication abilities
• Ability to maintain confidentiality

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

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