Information Technology Supervisor
State of Nebraska

The work we do matters!

Hiring Agency:
Health & Human Services - Agency 25

Location:
Lincoln, NE

Hiring Rate:
$43.566

Job Posting:
JR2024-00011966 Information Technology Supervisor (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:
DHHS, Division of Operations, is looking for the next Information Technology Supervisor to join the IS&T team in Lincoln. This position will supervise the N-FOCUS team specifically, leading and directing work efforts, developing strategic and tactical plans, doing project management, monitoring budget, and providing technical support.

You have the passion, we have the opportunities - let's make a difference for Nebraskans!

This is not an out-of-state remote position.

Examples of Work

Job duties include:

• Full supervisory duties for a staff of IT development professionals.
• Manage, direct, and support all aspects of DHHS applications team including the analysis, requirements, design, development, testing, implementation, and production support activities of the team.
• Establish and direct systems development, project management, change management, release management, and production support standards, processes, and procedures.
• Develop and maintain sufficient staff, properly trained with the right combination of skills.
• Personnel activities and actions, including but not limited to: assign duties, hiring, performance evaluation, grievances and discipline.
• Preparing work plans to accomplish the IT projects of Applications Development to include allocation of resources.
• Identify and sponsor process improvement initiatives in support of continuous process improvement goals.
• Manage information technology projects and periodic, large-scale system enhancements.
• Administer the project portfolio and change management governance processes for the unit to ensure team activities are prioritized and aligned with department and stakeholder priorities.
• Receive unit requests (system change requests, project requests), perform initial analysis, and determine course of action.
• Monitor budget and make recommendations impacting future budget performance.

Qualifications/Requirements

Minimum Qualifications: A bachelor's degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience in a related information technology discipline (network infrastructure, coding, systems or database); experience can be substituted for education on a year for year basis, one year of which as a project coordinator, leader, or supervisor.

Preferred Qualifications:

• Experience with supervising staff, particularly IT technical and business analyst professionals.
• Experience with leading systems development, maintenance and operations processes including but not limited to requirements, design, testing, change management, production support, customer service, and help desk operations.
• Experience with the systems development life cycle (SDLC) including planning, analysis, requirements gathering, development, testing, and implementation processes.
• Experience with agile, waterfall, and hybrid SDLC methods.
• Experience with large scale information technology environments.
• Experience with professional development and mentoring/coaching staff.
• Experience with complex problem solving and complex system analysis and design.
• Experience with project management and project management methods.
• Experience with responding to audits from a variety of oversight and audit entities, particularly for systems development, maintenance and operations processes and procedures.
• Experience with process improvement using methods such as Lean and Six Sigma.
• Experience managing and monitoring contracts and relationships with IT Vendors.
• Experience with state procurement processes and IT vendor/contract management.
• Experience in creation and support of project plans for team tasks and resources

Other: Position is housed on-site at the Nebraska State Office Building in Lincoln.

Knowledge, Skills, Abilities

Knowledge:

• Knowledge application and techniques of programming in a variety of computer languages.
• Knowledge of applicable standards, practices, and procedures regarding development, design, usability, maintenance, operations, including processed and industry best practices.
• Knowledge DHHS program rules, regulations, systems requirements, and service delivery processes.
• Knowledge employee development through establishment of long- and short-term goals.

Skills:

• Skills in active listening; oral and written comprehension and expression.
• Skills in strong analytical and critical thinking; deductive reasoning; initiative; innovation; judgment and decision making and solving problems.
• Skills in organizing, planning, and prioritizing; performing administrative tasks; time management; persuasion; providing consultation and advice to others.
• Skills in solution appraisal and system evaluations.

Abilities:

• Ability to lead and develop/mentor professional staff
• Ability to work directly and establish effective working relationships with various levels of business and technical team members.
• Ability and desire to expand your knowledge and learn quickly.
• Ability to respond under pressure, with a sense of urgency, to demanding workload and timeframes.
• Ability to organize teams to meet skill needs and employee development opportunities.
• Ability to understand agency business needs and mission; apply analytical thinking.
• Ability to coordinate work and activities of others.
• Ability to manage and monitor multiple projects and relationships with internal and external customers.
• Ability to prioritize and delegate work.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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