Intern II - User Experience Researcher
Dexcom, Inc

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

About Dexcom's Summer Intern Program:

Looking to spend your summer working with innovative technology and changing the lives of patients with diabetes? Dexcom's U.S. 12-week internship program provides an experience driven program aimed at developing the next generation of talent. Our onsite, hybrid, and remote work models ensure that we can invite diverse and talented intern classes from across the country.Interns will have the chance to gain knowledge and develop their skills while contributing to key company projects and initiatives. Dexcom interns have earned the nickname of "Game Changers" based on their ability to leave a lasting impact on our organization. We are excited to welcome our next class of Game Changers for summer 2025!

Internship Department Details:

• Department Name: Marketing
  
• Business Function: User Research
  
• Team Highlights: Our user research team is responsible for global research to help the business understand, plan and design for our customer needs. Through a variety of research methods, we gather insights into customer behavior, pain points, and expectations.
  

Where you come in

• As a User Research Intern you will be responsible for running product research that will help guide product development for Dexcom's industry leading line of products and services.
  
• You will leverage your research knowledge to uncover insights from patients, family members, and health care providers to ensure we are both addressing and innovating around user needs.
  
• We are looking for an intern with a growth mindset that can learn to work with new research methodologies and is hungry to understand the research needs of our various stakeholders including Designers, Product Managers, other Research teams, Marketing Managers, Engineers, and Data Scientists.
  

What makes you successful

• The ideal candidate will have experience running primary user research, have a passion for advocating for the customer, and finds reward in helping to create innovative and commercially successful products and services at a global level.
  
• Recent graduate of undergraduate degree program, or student actively enrolled in advanced degree program (Masters, JD, or PhD)in Psychology, Human-Computer Interaction, Human Factors or a related field preferred or equivalent.
  
• You have 2+ years experience in conducting research including recruiting, moderation, analysis, report writing and final presentation of results.
  
• You have an understanding of a broad set of user-centered research methods, including but not limited to one-on-one interviews, contextual inquiry and ethnographic field studies, surveys, A/B testing, focus groups, usability testing, concept testing, competitive assessments, diary studies, etc. Knowing when to use which method is essential.
  
• You are confident and comfortable with mixed method research, metrics, and can synthesize and correlate quantitative and syndicated data with qualitative user research.
  

What you'll get from your Intern Program:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  
• Meaningful work and assignments that impact your early career development.
  
• Participation in a targeted Learning Series that encourages professional development topics and provides insight into Dexcom's culture and career opportunities.
  
• Engagement in Social Events, Intern Recognition Awards, Volunteer Opportunities, and more!
  

Travel Required:

• 0-5%
  

Experience and Education Requirements:

• Requires a completed Bachelor's degree.
  
• Must be a currently enrolled Master's, JD, or PhD student at an accredited college or university with an expected graduation date of December 2025 or later.
  

Non-Exempt Salary Details:

The annualized base salary range for this role is $29.00 to $45.00. Annualized values for non-exempt (hourly) positions are estimates, final annualized salary will depend on total hours worked. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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