Medical Assistant II
University of Iowa

The University of Iowa Hospitals and Clinics, Child Health Specialty Clinics (CHSC), is seeking a 80% Medical Assistant II.

Position Responsibilities:

Under supervision of the Supervisory Advanced Registered Nurse Practitioner, performs patient care, triages patient concerns and questions, manages medical information and performs patient scheduling, registration and clinic support functions.

Duties and Responsibilities:

• Assists in monitoring and facilitating patient and clinic flow by communicating with registration staff members, Advanced Registered Nurse Practitioner, Program Coordinator, clinic staff members and patients and families. Assists in resolving any concerns.
• Assists Advanced Registered Nurse Practitioners with physical examinations, including processes such as taking and recording vital signs with height/weight/head circumference, patient history, medication records, allergies and immunizations.
• Performs charge capture in EPIC for billing purposes.
• Manages medical records and information to ensure patient information is available. Sends requests to families for information and scans received information into EPIC.
• Receives and processes requests for prescription refills.
• Schedules patient appointments.
• Registers patients for appointments and obtains patient information as needed and insurance pre-authorization.
• Receives and triages patient's questions and concerns. Responds to questions as appropriate and forwards questions to clinicians as needed.
• Performs related clerical tasks including answering telephones, compiling data into reports, preparing correspondence and other related duties. Provides clerical support for clinical staff members.
• Knowledge of medical records documentation requirements.
• Assists with additional patient care functions as requested.

Percent of Time: 80%

Location: Dubuque, IA

Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Child Health Specialty Clinics is a community-based public health agency that serves children and youth, birth through 21, who live in Iowa and have or are at an increased risk for a chronic condition, and have a need for special services. Chronic conditions can include physical, developmental, behavioral and or emotional issues. Services are provided through family to family support, care coordination and clinical services. Child Health Specialty Clinics is committed to health equity by ensuring Iowa's children and youth with special health care needs have access to health care that provides equal opportunity for health and well-being.

Minimum Eligibility Requirements:

• Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant Program, or
• Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology.

License/Certifications:

• Driver's license and ability to meet UI Fleet Safety Program driving standards (University of Iowa Manual Part V, Chapter 19).
  

Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until 11:59 PM on closing date. Contact Lisa Dismang, lisa-dismang@uiowa.edu for any questions regarding this position.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification Title: Medical Assistant II
• Appointment Type: Merit
• Schedule: Part-time

Compensation

• Pay Level: 9
• Starting Salary Minimum: 32,211.33
• Starting Salary Maximum: 47,839.10

Contact Information

• Organization: Healthcare
• Contact Name: Lisa Dismang
• Contact Email: lisa-dismang@uiowa.edu

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