Office Assistant, Career & Academic Planning Services (PTVS)
Frederick Community College

Requisition Number:

AS753P

Office Assistant, Career & Academic Planning Services (PTVS)

$17.08 - $18.79 hourly

Part-time Variable Schedule

The Career & Academic Office Assistant provides high quality customer service to students, employers, and other visitors of the CAPS office. Responsibilities include answering questions related to CAPS services and resources, scheduling assistance, assisting with accessing technology platforms, monitoring the welcome desk, and supporting all advising processes. This position will also work with Senior Academic Advisors to create departmental schedules. The Office Assistant will also assist the CAPS Operations Manager with budget and fiscal functions. This position must have the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:1. Provide front desk coverage, welcome visitors, and refer them to appropriate services.2. Manage the departmental student check-in systems, Microsoft Teams, and outlook calendars while directing the flow of student traffic.3. Support daily functions including answering phones, taking proper messages/transferring calls, making copies, data entry, ordering supplies, and restocking office supplies and printers, purging documents, and other assigned tasks.4. Work with Senior Academic Advisors to create the departmental staff schedule and maintain event and operational calendar.5. Assist students with technology platforms including PeopleSoft, Navigate, Handshake, and ARTSYS. Assist students with setting and resetting passwords for Peoplesoft and FCC technology platforms.6. Maintain and update calendars, respond to requests for information, and run reports as requested.7. Maintain knowledge of academic policies, procedures, and FERPA regulations.8. Perform other duties as assigned.

1. High School Diploma/GED2. Customer service experience obtain through prior employment, internship, or volunteer work3. Demonstrated proficiency in Microsoft Office Suite4. 1-year experience providing administrative and budgetary support5. Ability to multi-task that is front facing to the public

1. Ability to interact positively and respectfully with diverse populations2. Ability to maintain a helpful, professional demeanor in a fast-paced learning environment3. Evidence of dependability, punctuality, organizational skills, and multi-tasking ability4. Experience collecting data, budgetary processes, and generating reports5. Experience working with information systems and technology platforms for tracking and reporting purposes

Monday-Friday, 8:30AM-4:30PM. Occasional evenings.

Part Time

No

No

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position. To view a detailed job description for this position click here. Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values campus diversity in students and staff and encourages members from historically under-represented groups to apply.

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.