Office Support Associate - Cline Center for Advanced Social Research
University of Illinois

Office Support Associate - Cline Center for Advanced Social Research

Cline Center for Advanced Social Research

The Cline Center for Advanced Social Research is a unit of the University of Illinois College of Liberal Arts and Sciences that aims to equip a new generation of social scientists, humanists, and data scientists to take up key challenges that threaten human flourishing in the 21st century by applying advanced computational techniques at extreme scales to discover innovative solutions for such pressing global problems as climate change, civil unrest, sustainability, inequality, security, and public health. The Cline Center's many activities include curating the world's largest registry of coups, attempted coups, and coup conspiracies; developing new algorithms and analysis tools for studying civil unrest around the world; providing scholarly access to extreme-scale text analysis data with the approximately 200 million news articles in the Cline Center's Global News Index; and creating the nation's first authoritative registry of police uses of lethal force covering all jurisdictions in the United States.

Job Summary
The Office Support Associate provides administrative support to the director and staff of the Cline Center for Advanced Social Research. This position works under the general supervision of the Coordinator of Finance and Administration to perform administrative, clerical, reception, and event support duties requiring knowledge of general office and departmental policies and procedures.

Duties & Responsibilities

Administrative
▪ Serve as the Cline Center's principal purchaser and complete transactional requirements using appropriate systems/tools (i.e. iBuy, P-Card, or T-Card).
▪ Coordinate and manage travel arrangements for staff and visitors.
▪ Prepare, complete, and submit expense reports in alignment with the university's policy and procedures by utilizing the appropriate systems/tools (i.e. Chrome River).
▪ Manage the Cline Center's conference room scheduling, student work space allocations, new hire on-site workspace preparation, and facility management tasks along with the access control system.

Clerical and Reception
▪ Assist with maintaining the Director's calendar and scheduling committee and task force meetings.
▪ Assist with tracking, documenting, and maintaining records on Cline Center activities and commitments.
▪ Maintain inventory and supplies.
▪ Manage the shared Cline Center email account, route emails to appropriate recipients, and manage incoming and outgoing mail.
▪ Serve as the initial point of contact for the Cline Center by greeting visitors and answering phone calls.

Event Support
▪ Coordinate and support events hosted by the Cline Center, including venue reservations, meal planning, and travel arrangements for staff, students, and visitors.
▪ Assist with itinerary development and advertising activities associated with Cline Center events.

Other duties as assigned to further the mission of the Cline Center.

Required Qualifications

1. High school diploma or equivalent.

2. Any one or combination totaling eighteen (18) months from the categories below:

A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:

30 semester hours equals one (1) year (12 months)

Associate's Degree (60 semester hours) equals eighteen months (18 months)

B. Work experience performing office/clerical activities, including the use of computer systems.

Preferred Qualifications

Experience performing office/clerical activities, including the use of computer systems.

Successful candidates will have:

• Ability to obtain knowledge of administrative and clerical procedures and systems such as Microsoft Word processing, managing files and records, and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Working knowledge of grammar, spelling, and punctuation.
• Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
• Ability to communicate effectively effectively with others.
• Awareness of, and sensitivity to, cultural and linguistic differences. Commitment to diversity and inclusion.
• Ability to work harmoniously with faculty, staff and students.
• Ability and initiative to pursue relevant training.
• Ability to effectively multi-task and stay organized.
• Ability to be self-motivated, prioritize tasks and exercise good judgment.
• Attention to detail.
• Ability to maintain confidentiality in all business and personnel matters.
• Ability to handle sensitive and confidential matters with tact and diplomacy.

Appointment Information

This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $18.924/hour. Sponsorship for work authorization is not available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 25, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Kelly A. Hammond at hammnd@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1026656
Job Category: Administrative Support
Apply at: https://jobs.illinois.edu

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