Operation Support Specialist
Lamb Weston

Title: Operation Support Specialist

About Lamb Weston

We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people.

We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow.

We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world!

Join Lamb Weston! We bring the world together with our fries.

Job Description Summary

This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.

Job Description

Job Duties

• Provide professional, positive Customer Service for all external visitors and employees

• Answer incoming telephone calls and assist caller or forward to appropriate personnel
• Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel

• Responsible for checking in Visitors/Vendors and ensuring they sign in properly
• Monitor visitor access and Visitor Logs
• Perform time card reconciliations
• Monitor On-premise Reports during shift
• Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs
• Approve/deny employee vacation requests as needed
• Monitor time-keeping systems to ensure employees arrive on time;

• Enter attendance comments as necessary
• Monitor Time & Attendance
• Enter payroll adjustments as needed
• Document/log all employee call-ins and check voicemail throughout the shift
• Assist with new hire orientation
• Assist employees at self-service kiosk as needed
• Create, maintain, and update company security badges for employees and contractors using the AMAG system
• Perform other clerical duties as needed such as filing, copying, and faxing

Basic & Preferred Qualifications

Basic and Preferred Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position.
• Human Resource knowledge and experience preferred
• Experience with Kronos and payroll systems preferred
• Solid computer skills including MS-Windows, Word, Excel, and web-based applications
• Ability to maintain Confidentiality required
• Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required
• Establish and maintain positive working relationships with employees and supervisors
• Adapt to changes in schedules, work environment, and unexpected events
• Ability to Multitask
• Excellent interpersonal skills
• Excellent problem solving skills
• Excellent organizational skills
• Ability to work with minimal supervision
• Bilingual (Spanish/English) fluency strongly preferred

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
  
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  
• Well-being programs including companywide events and a wellness incentive program
  
• Paid Time Off
  
• Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  
• Family-Friendly Employee events
  
• Employee Assistance Program services - mental health and other concierge type services
  

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Job Requisition ID: Req-256507

Time Type: Full time

Anticipated Close Date: 02/21/2025

Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law

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