Operations Support Specialist I
Farm Credit of The Virginias

JOB DESCRIPTION

Location: Roanoke, VA or Verona, VA

Operational Support works closely with the branch and loan processing team to provide pre and post-closing support to Association business partners, under direction of Loan Operations Supervisor.

Responsibilities/Duties:
• Responsible for various functions of the loan origination process including
Preparing customer records and onboarding loans to origination system;
• Prioritize tasks to meet regulatory timeframes;
• Scans, indexes, maintains and file documents with efficiency and quality control; and
• Loan data validation.

Required Qualifications:
• High school diploma or equivalent
• 1+ years of professional work experience.
• Skill in processing complex, detailed forms and documents in an accurate and thorough manner.
• Customer Service - provides exceptional service to both internal & external customers.
• Ability to work independently with general supervision and proven self-starter.
• Thorough knowledge of computer software applications.
• Knowledge of credit and accounting policies and processing procedures (preferred).
• Excellent oral and written communication skills.
• Strong interpersonal skills.
• Skilled in applying sound judgment and decision making.
• Approach work with high standards and a positive attitude, eliciting others confidence.
• Minimal travel to our offices or for training to other states.
• May require overtime with limited notice to meet Customer demands.

(FCV is an EEO/AA employer, including veterans and individuals with disabilities.)

If you need a reasonable accommodation for any part of the employment process, please contact us by email at CNorthrop@FCVirginias.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.