Patient Services Coordinator-II, 20 Hours Day Shift
Salem Hospital

In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.

Job Specific Responsibilities:

• Performs patient service and administrative duties and office work.
• Coordinates diagnostic tests referrals and tracks appointments visits and authorization
• Verifies Insurance
• Prepares Billing
• Collects data and generates quality assurance reports
• May provides cross coverage to other practices and/or positions, as appropriate
• Provides basic information to patients
• Triages Phone calls
• Orders Medical Records
• Registers and re-registers Patients
• Schedules Patient appointments using an automated or manual system
• Ensures patient forms are completed accurately
• Verifies Patient Demographics/EDI Insurance Verification
• Collects Co-Pays
• Assists with training/orienting of new staff
• Order Entry
• May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I
• Performs and participates in special projects as directed
• May assist with training and guidance of staff.
• Acts as a liaison with other hospital departments and PHS affiliates
• Provides functional guidance to Levels I & II EE's
• Participates in department or hospital wide committee's.

Qualifications
Required:

• Word Processing Skills. Knowledge ofSpreadsheets and database systems. Accurate typing. Understands HMO, managedCare and various coverage options. Strong Communication Skills, both oral andwritten. Ability to Prioritize work.

• Minimumof 3 years related experience, preferably in a clinical setting or PatientServices Coordinator I could move into this level within 1-3 years based ondemonstrated proficiency

• HS Diploma required

Preferred:

• Completion of a certificate and Associate degree preferred inBusiness related or Medical assisting program or Equivalent.

EEO Statement
Salem Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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