Process Expert II
Location: This position will work a hybrid model (1-2 days/week). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The Process Expert II supports a single operations department by participating in project and process work.
How you will make an impact:
- Researches operations workflow problems and system irregularities; develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements; develops and leads project plans and communicates project status.
Minimum Requirements:
Requires a BA/BS and minimum of 5 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- History of working with government business plans such as Medicare or Medicaid strongly preferred.
- Ability to analyze workflows, processes, supporting systems and procedures and identifying improvements strongly preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
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Process Expert II- Medicaid is posted on all sites within our Diversity Job Network.
