Program Analyst
BCFS

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - Bachelor's Degree from an accredited program/institution, including coursework in statistical analysis.

Preferred - Graduate degree from accredited program/institution in one of the following areas: social work, psychology, criminal justice, sociology or related field of study

Work experience: Required - Two years of experience and/or training in child welfare or family service or crisis response and data management. Understanding of human trafficking field an asset.

Critical Action Items & Measurable Deliverables:

1. Continuously develop the program database and reporting mechanisms
2. Submit timely and accurate programmatic reports as assigned
3. Liaise between leadership, direct service staff, and information/technology to coordinate continuous quality improvement in data collection methods
4. Frequently traverse from one location to another
5. Meets all deadlines required by program supervisor and state and federal partners
6. Meet all federal and state regulatory guidelines and standards applicable to this position
7. Identify trends and training needs and develop trainings with program leadership
8. Meet regularly with program staff at all levels to understand the impact and goals of data entry and analysis for all roles in the program
9. Develop data collection plans with program leadership to target programmatic goals
10. Identify key trends in the field, service gaps, and successes, and communicate findings to an array of audiences
11. Draft weekly, monthly, quarterly, annual, and ad hoc analytic reports for the program
12. Effectively analyse data and articulate implications for program, agency, and federal programming
13. Develop and maintain mechanisms to monitor program performance and assess the effectiveness of program interventions
14. Provide direct, objective feedback for program leadership to evaluate individual staff performance and training needs
15. Effectively use a variety of software and service platforms, including but not limited to call center technology platforms, SalesForce, ETO, and SharePoint
16. Ensure communication up and down the chain is immediate, including all safety concerns and required reporting
17. Participate in scheduled meetings, in-service training and team decisions
18. Work evenings, weekends and holidays as needed or requested by position supervisor
19. Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS HHS employee handbook including demonstrating respect for agency staff, children, and community members and always complying with required dress code

Requirements:

1. Pass a pre-employment screen and random drug screens throughout employment
2. Participate in all required program trainings
3. Provide proof of work eligibility status upon request
4. Pass a pre-employment and biennial criminal background checks
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics
b. Communicate effectively in writing and verbally in English
c. Work in a fast-paced environment and always maintain emotional control and professional composure
d. Organize and prioritize responsibilities and duties efficiently
e. Maintain computer literacy required for the position
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
7. Demonstrate a working knowledge of Human Trafficking Interdiction policies and procedures.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Click here to view the "EEO is the law" poster

#LI-Analyst

#LI-Mid-Senior level

#LI-Full-time