Program Coordinator
Partner's Healthcare

Site: Newton-Wellesley Hospital

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary
• Plans, organizes and prioritizes work duties to accomplish daily objectives according to established schedules. • Complies with established hospital standards and practices/procedures. • Demonstrate leadership ability and good communication skills. • Interacts with radiologists, hospital administrative personnel, referring physician's offices, patients, and other professional and community groups. • Responsible for representing the radiology department to patients, patients' family members, physician offices, health care centers, medical organizations, and various other clients. • Communicate effectively with internal and external stakeholders via electronic, in-person, and telephone communications. • Collaborates and supports the Radiology Director, Clinical Managers, Clinical Supervisors, and Radiologists with various activities within the department of Radiology. • Participates in hospital committees and task forces as needed. • Maintains patient confidentiality and privacy as set for by HIPAA privacy policies. • Assists in special projects to support practice goals and meet hospital revenue, compliance, and patient satisfaction-related topics. • Builds and maintains ongoing working relationships with staff, clinical and physician members of the department of Radiology to facilitate positive morale and support provider workflow. • Manages specific administrative functions related to the operations of the Radiology practice. • Collaborates with the Director of Radiology and Radiology modality managers. The Program Coordinator will assist in organizing and assist with radiology related task and data creation. In addition, the coordinator will serve as the primary person oversight of radiology related compliance task. • Create volume reports and pivot tables to support radiology operations. • Completes other special projects/task and administrative tasks that may arise as part of radiology. • Assistmanagers to investigate and problem solve HER documentation and billing. • Track and review SRS reports and collaborate with managers for timely response. • Oversee the department policy review according to due dates with director and manager engagement. • Manage the unscheduled MRI order work queue. Work with both NWH and MGB resources to execute queue work. • Work with Director of Radiology to manage and monitor, unscheduled Imaging Orders WQ's-Decentralized Departments-Provide outreach, support, education to Vernon Cancer Center, Breast Center, IR/CVC, and Thoracic Surgery. Performs all other duties as assigned

Qualifications

Associates degree preferred. Possess good organizational skills. Demonstrated strengths in the following areas: Good interpersonal skills Ability to prioritize tasks based upon deadline and needs. Ability to be flexible with work hours Working knowledge of Excel, PowerPoint and Word

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.