Public Safety Dispatcher I - Safety & Security
University of Iowa

The University of Iowa Health Care department of Safety and Security is seeking a Public Safety Dispatcher to provide communications of a public safety nature for university public safety and other departments and also for surrounding law enforcement agencies utilizing multi-frequency radio, teletype, telephone, TDD, and personal contact. They are also responsible for monitoring university emergency phones and burglar and fire alarm systems.

This position will assist with the calls from our North Liberty Campus, but will not be stationed in North Liberty.

• Operates a multi-frequency radio system in accordance with FCC regulations and completes a radio log and other records as required
• Operates a multi-line telephone system providing emergency and business information. May be responsible for monitoring 911 phone system
• Monitors radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units
• Dispatches duty personnel to requests for assistance or complaints
• Receives and provides information to visitors, faculty, staff, and students
• Notifies on-call personnel as required by departmental policy
• Receives and relays emergency weather and road information to public safety officers and to other university departments and the university administration as required
• Provides information to institutional public information services or outside news services on incidents and accident information as required
• Monitors, updates, and relays information regarding building alarms
• Operates a computer for the state crime computer network
• Maintains voice communication tapes and applicable files and manuals for reference at public safety dispatch office

University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Percent of Time: 100%

Salary: $23.93 per hour + Shift Differential

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here

Minimum Eligibility Requirements

• Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment.

Application Process:

Job openings are posted for a minimum of 10 calendar days.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

With additional questions, please reach out to Haley Resewehr at haley-resewehr@uiowa.edu

Applicant Resource Center -

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

Monday 8:00am - 10:00am

Tuesday 8:00am - 10:00am

Wednesday 8:00am - 1:00pm

Thursday 8:00am - 10:00am

Friday 12:30pm - 5:00pm

Or by appointment

Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Additional Information

• Classification Title: Public Safety Dispatcher I
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 09

Contact Information

• Organization: Healthcare
• Contact Name: Haley Resewehr
• Contact Email: haley-resewehr@uiowa.edu

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