Senior Director- Adult Residentail
The Jewish Board

Make a bigger difference

The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental harm reduction approach, staff model and guide the residents to create and meet personalized recovery goals, to develop independent living skills, and to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

POSITION OVERVIEW:

The Senior Director is part of the Adult Residential leadership team. This position supervises a set of programs that provide critical services and support to residents of the Jewish Board's supportive housing programs in order to help residents live in the community as independently as possible.

KEY ESSENTIAL FUNCTIONS:

PROGRAM SUPERVISION

• Ensures overall clinical, operational and fiscal oversight of assigned programs
• Supervises Program Director(s) who have primary responsibility for programs
• Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes
• Provides leadership and vision to assist programs in achieving goals; continually improving performance and meeting challenges proactively and effectively
• Ensures that programmatic systems are in place to meet all client safety and service needs
• Ensures that physical facilities/sites meet appropriate safety and aesthetic standards
• Ensures appropriate training and supervision is provided to all staff; develops and provides training
• Develops and implements new programs, projects and initiatives
• Available and on-call 24/7 to assist in managing and responding to urgent situations and client crises
• Provides vision and execution of service delivery that meets the emerging needs of adults in a shifting social service environment

ADMINISTRATIVE OVERSIGHT

• Ensures service delivery and program operations are in compliance with regulatory requirements and standards
• Ensures compliance with internal Jewish Board policies and procedures
• Ensures development and adherence to program budgets and maintains programs' fiscal viability
• Collaborates with Program Directors and other Jewish Board programs/departments to solve problems/issues
• Utilizes data to inform planning, service delivery and overall management
• Represents the Agency and Division with external parties and participates in agency and external committees, initiatives and coalitions
• Works collaboratively with Executive Program Director and other Agency leadership
• Provides leadership and direction to staff including the development of talent
• Ensures that quality of care and high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events)
• Acts as a strong steward of agency resources as evidenced by programs meeting productivity and utilization goals as well as delivering financial results in line with budget

CORE COMPETENCIES for the position include:

• Deep knowledge of and experience with the operation of supportive housing programs serving the chronically mentally ill
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees
• Strong verbal and written communication skills
• Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail
• Interest in and understanding of how to translate the challenges of the work into policy and advocacy agendas.
• A problem-solving orientation, resourcefulness, resilience
• Ability to travel to visit programs under supervision

EDUCATIONAL/TRAINING REQUIRED:

• LMSW, LCSW, LMHC clinical license in good standing with NYS Office of Professions
• At least five years of supervisory experience in supportive housing, residential services, or related programs

COMPUTER SKILLS REQUIRED:

• Familiarity with working in Windows environment
• Ability to utilize Adaptive Budget Software, Excel, and other programs utilized by the Jewish Board as part of the budget process
• Ability and willingness to learn new systems and application software

WORK ENVIRONMENT/PHYSICAL EFFORT

• Ability to travel in the community to visit facilities and scattered-site apartments under supervision
• Ability to travel to Jewish Board HQ for meetings
• Willingness to attend occasional out of town trainings, symposia, and conferences

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

• Job Family Program Administration [500s]
• Job Function Directors
• Pay Type Salary
• Employment Indicator 8810 - Clerical Office Employees NOC

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