Supervisor, Program Coordinator
Chickasaw Nation Industries

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises.A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term disability insurance, 401k Immediate Vesting, Professional Development Assistance, personal time off, and observance of Federal Holidays.

SUMMARY

The Supervisor, Program Coordinator provides oversite for all contractors performing mailroom operations for the Program and Support Center (PSC), Mail and Publishing Services (MPS) on this agreement. This position will serve as the liaison between the Government and the contract staff and will be responsible for disseminating all information. The Supervisor, Program Coordinator oversees contract staff and handles administrative tasks such as determining and implementing policies and procedures, handling program-related internal and external communications, and organizing and maintaining the program agenda. These duties can vary widely on a day-to-day basis and are dependent upon the customers and business lines that are supported. The Supervisor, Program Coordinator will ensure tasks are completed, deliverables are timely, and customer service is as expected.This full time position is hybrid to the Rockville, MD area, expect to be onsite 2-3 days a week.

Must be able to obtain a customer clearance (Public Trust) investigation for access to facilities, equipment and property.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Must be able to obtain a customer clearance (Public Trust) investigation for access to facilities, equipment and property.

Project Management Professional (PMP) Certification preferred.

Bachelor's degree in a related field of study and a minimum ofseven to nine (7-9)years relevant experience, or an equivalent combination of education / experience.

Strong working knowledge and proficiency in MS Project.

Excellent leadership skills, adaptability, self-motivation, ability to work under pressure and exceptional interpersonal skills.

Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals.

Excellent supervisory and management skills with ability to resolve conflicts, grievances, confrontations or disagreements in a constructive manner.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

Provides Project support in the implementation and performance of mail operations used to support the mission critical work requirements of the division's customers.

Coordinates completion of mail projects on time and within scope.

Oversees all aspects of mail program including setting deadlines, assigning responsibilities, monitoring and summarizing progress of projects. Prepares reports regarding status of mail projects.

Meets with the customers to obtain specific requirements of each mail delivery or receipt plan, and ensures deliverables are obtainable.

Develops comprehensive plans and other project documents to communicate with upper management as well as team members.

Responsible for developing and maintaining multiple technical evaluations, direct analyses and studies.

Regularly reports program schedule and performance status of all mail operations to Government Lead.

Reports on delivery concerns and issues as it relates to mail operations, including the HHS/MPS Headquarters mailroom operation.

Keeps all aspects of the mail projects in an accurate and up to date manner within the Department's portfolio using the division's project management tools.

Supports cross-organizational teams and addresses delivery concerns related to USPS, UPS and FedEx.

Provides strategic business and operational guidance that assists in enabling the division to plan, budget and implement new technology in a manner that balances cost, customer benefits and reduces risk while achieving the mail operations goals aligned with PSC.

Reviews the work of mail clerks and couriers to adhere to established policies and to ensure compatibility and consistency in meeting overall mail operation objectives.

Conducts in-depth analyses of project data and requirements to identify problem areas, assess program impact, and formulate solutions for management team leads within the division of mail operations.

Provides directives, service-wide policy briefing, and prepares comprehensive reports on mail operations to both communicate findings and make recommendations.

Maintains a solid customer relationship and assures customer satisfaction with the successful execution of the project.

Seeks opportunities to expand business. Participates in proposal and solution development for additional project opportunities.

Proactively manages changes in project scope. Identifies potential crises, and devises contingency plans.

EDUCATION AND EXPERIENCE

Bachelor's degree in a related field of study and a minimum ofseven to nine (7-9)years relevant experience, or an equivalent combination of education / experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects, and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

EOE including Disability/Vet

The estimated pay range for this role is $94.2 to $128.9K, with the final offer contingent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:

• Medical
  

• Dental
  

• Vision
  

• 401(k)
  

• STD/LTD/AD&D
  

• Employee Assistance Program (EAP)
  

• Paid Time Off (PTO)
  

• Training and Development Opportunities
  

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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