Support Engineer
Hays

Support Engineer - Contract or CTP - Boynton Beach, FL - $25.00 - $30.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Support Engineer in Boynton Beach, FL.

Skills & Requirements

Top Skills / Requirements as follows:

• 3+ years of Application and Hardware Support Engineering in complex, enterprise environments
• Must possess experience doing root cause analysis, troubleshooting, and providing support for different applications
• Must possess experience doing root cause analysis, troubleshooting, and providing support for hardware technology, as they will be supporting microphones for doctors dictating, desktop scanners, handheld scanners to scan meds, etc.
• Must possess experience working with ticketing systems (ServiceNow highly preferred)
• Must possess strong customer service focus with excellent communication and interpersonal skills to provide support to doctors and medical staff

Highly Preferred Skills / Requirements
• Experience doing this within healthcare / medical industry would be a plus
*This is a deskside support engineer position, this team serves as the eyes and ears to help different teams with upgrades and issues with applications. Need to know how to thoroughly troubleshoot, gather info, walk ppl through it.

Soft skills are very important to deal with the customer. Being able to keep customer up to date, follow up with them, actively being on top of it, keeping customer in mind and reassure them, even if they may not be able to fix it let them know the right person will be able to do it.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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