System Administrator
ACS Professional Staffing

• Location: Vancouver, Washington
• Type: Contract
• Job #7782

Overview:
ACS Professional Staffing is looking for an employee to work on-site with our client. This System Administrator position will manage engineering, realty, and environmental document systems. Duties include user access provision, testing, troubleshooting, and maintaining IT systems. This role also involves customer support services, including installation, configuration, troubleshooting, training, and ensuring data integrity through file management. This full-time position is located in Vancouver, WA.

Pay Rate: $37.29 - $53.28

Benefits:

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
• Other benefits include the following: Calm App, Access Perks

Responsibilities:

• Provide reports derived from the ProjectWise application to Transmission Engineering (TE) clients as requested.
• Assist ProjectWise Administrators with planning, configuration and testing prior to the deployment of CAD systems upgrades, configuration changes, and security patches.
• Assist with analysis of system capability; develop functional and system requirements; complete business process design and workflow; verify integration with other modules, system components, and other applications used for processing design, construction, and operational projects.
  • Monitor ProjectWise support-related Help Desk calls; resolve client service problems and disruptions on individual workstations.
  • Request(s) may include developing reports, creating custom views, and providing a wide variety of support to end users.
  • Escalate and collaborate with the technical resources for problems that cannot be resolved by the CAD Support team.
  • Assist with resolving client service issues and disruptions caused by server/back-office problems.
  • Assist with requirements analysis regarding desktop hardware and software prior to the use of ProjectWise and other applications used in the engineering design, construction, and operational document workflow software.
  • Assist with the resolution of development and production issues with ProjectWise.
  • Assist with User account management to validate that only authorized employees have access to the applications and are granted least privilege access to data within the system.
  • As directed by management, grant user rights based on the requirements of the positions and the functional business needs, using ProjectWise Administration tool.
  • Apply and maintain ProjectWise system security, including collaboration with the Cyber Security organization to verify latest security requirements are implemented.
• Participate in user/stakeholder interviews and joint requirements planning sessions.
  • Create and update requirements documentation.
  • Review with user representatives, recommend priorities, and obtain user signoff.
  • Assist with creation of client business workflow documents.
• Analyze and develop solutions for maintaining and retrieving ProjectWise data.
  • Draft requirements for data management routines and business workflows that maintain data integrity.
  • Draft application support documentation, including process flows, system configurations, job aids and "how-to's".
  • Create new documentation for all changes and enhancements.
  • Provide communication to key process users and to internal and external stakeholders on any changes to the ProjectWise system, workflows, security, and/or other program updates.
• Participate in the development and delivery of briefings, project papers, status/staff reports, and correspondence to foster understanding of findings and recommendations.
• Present and recommend courses of action (COA) consistent with established policies, objectives, and regulations.
• Develop and deliver system training for a wide variety of audiences and participate in process workshops.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

Requirements:

• Bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred.
  • 3 years of experience is required with an associate or bachelor's Degree in applicable fields.
  • 5 years of experience is required without a degree or degree not in applicable fields.
• Experience must include direct work experience supporting document management systems; conducting digital file management activities involving large numbers of files, business process workflows and security.
• 2 years combination of education, certifications, and/or work experience in ProjectWise (or equivalent document management system) in a client business workflow environment.
• Knowledge of in-application ProjectWise search routines and view set up (or equivalent document management experience).
• Experience with provision of client support in work environment to resolving issues.
• Experience with migration of large numbers of files through a document lifecycle in ProjectWise (or equivalent document management system).
• Experience with Microsoft Office Suite Software including Word, PowerPoint, Excel, and Outlook.
• Experience documenting business processes and workflows to help clients achieve consistency with deliverables.
• Experience in the utility industry as it relates to managing engineering files.
• Experience with engineering discipline content management.
• Experience with MicroStation.
• Valid U.S. Driver's License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

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