Usability Researcher 2
Kforce Inc.

Redmond, Washington

This job has expired.


RESPONSIBILITIES:

Kforce has a client that is seeking a Usability Researcher 2 in Redmond, WA.Summary:As a UX Researcher 2 in the Data Cloud Studio you will work closely with senior members on the team and become an expert in the motivations, workflows, and habits of data professionals and bring that expertise to the strategy, design, and growth of the many products and services in the cloud data suite. The UX Research team takes a multi-methods approach, combining expertise and creativity with both quantitative and qualitative methods combined with big data analysis to identify emerging patterns and usage and uncover user insights, unarticulated needs, and new product/service opportunities and priorities.Responsibilities
  • Usability Researcher will collaborate with a high-performing UX Research team with expertise in all types of research including qualitative, survey, usability, metrics, plus partnering with big data experts for analyses of behavioral data
  • Foster relationships with PM and design teams throughout the Data Organization so you stay close to our stakeholders and their challenges
  • As a Usability Researcher, you will conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to ethnographic explorations, usability studies, heuristic evaluations, interviews, contextual inquiry, surveys, user journey maps, benchmarks or any method that answers the most important research questions
  • Snap to organization-wide priorities and success criteria to design and execute on a research program that meets the organization's needs


REQUIREMENTS:

  • Advanced degree in Social Science or Human-Computer Interaction with an Undergraduate in a technical field
  • 3+ years of experience conducting UX research in technical domains
  • Minimum 3+ years of experience with Quantitative Research skills
  • Minimum 2+ years of experience with Markov chains, using computational notebooks
  • Minimum 2+ years of experience with analyzing telemetry/user behavior through statistical methods, specifically regression analysis
  • Experience conducting research globally and working with global stakeholders
  • Demonstrated ability to impact and influence business decisions across boundaries, often in ambiguous situations
  • Proven storytelling and communication skills across leadership, engineering teams, designers, customers, and partners
  • Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in robust product impact
  • Ability to plan research against business needs
  • Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction
  • Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities
  • Growing communication and project management skills
  • Experience working with data governance or data catalog products is a plus


The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.




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