UTS -Temporary Insurance Specialist at UNC Chapel Hill
University of North Carolina at Chapel Hill

Department:

HR UTS Partnership

Administrative/Clerical Support

03/27/2024

04/03/2025

Temporary Staff (SHRA)

UTS -Temporary Insurance Specialist at UNC Chapel Hill

S022880

Full-Time Temporary

Monday-Friday, 40 hours per week, full time

$18.00-$20.00 an hour

3 months or less

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

UNC-Chapel Hill collaborates with nearby NC State University to extend both universities' temporary staffing power by operating as a shared service for both institutions. Under this partnership, University Temporary Services (UTS) provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses.

Working at the one of these prestigious universities provides employees with the opportunity to gain valuable on-campus experience and references while acquiring and refining skills needed for a successful career. Positions vary in length from several days to several months and we offer part-time and full-time schedules.

Job Duties:
The duties of this position include filing dental insurance claims and pre-treatment estimates for privately insured patients; obtaining and providing the clinical documentation necessary for claims processing, i.e. x-rays, chart notes and letters of necessity; investigating certain denied claims, following-up on those investigations and submitting claims appeals for those denied claims; scanning of such documentation in the electronic patient record as insurance cards, insurance explanation of payment, provider narratives and insurance consent and regularly auditing patient records for accuracy and completion of billing, coding, and clinical documentation. This position answers questions from patients and providers regarding dental insurance benefits, claim status and account summary, as well as assisting patients with in-house payment arrangements under the policies of the school advising patient of their options. This position requires HIPAA compliance.

High School Diploma and at least 2 years of administrative experience in a professional office or administrative setting. Experience working in insurance verification within a healthcare field is highly preferred.

Required Skills: Ability to file dental insurance claims and pre-treatment estimates for privately insured patients; Ability to obtain the clinical documentation necessary for claims processing, i.e. x-rays, chart notes and letters of necessity; investigating certain denied claims, following-up on those investigations and submitting claims appeals for those denied claims. Ability to properly scan such documentation in the electronic patient record as insurance cards, insurance explanation of payment, provider narratives, and insurance consent. Ability to provide exceptional customer service to all visitors and guests of the dental office

N/A

UNC-Chapel Hill and NC State University are collaborating to extend NC State's internal temporary staffing function as a shared service for both institutions. Under this partnership, UTS provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses. If you are interested in applying to this position please click on the following link:

https://jobs.ncsu.edu/postings/196581