VP Information Technology
Kitsap Credit Union

About Us:

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role:

The VP, Information Technology is responsible for planning, coordinating, directing, and designing all operational activities of the IT infrastructure, as well as providing direction and support for IT solutions that enhance mission-critical business operations. This position collaborates directly with leadership across the Credit Union to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Develops and manages infrastructure and application portfolios for each department and attains all IT service level agreements for the user community within the Credit Union. Provides vision and leadership for developing and implementing information technology initiatives.

PRINCIPAL ACCOUNTABILITIES

• Leads IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the Credit Union.
• Develops and maintains an appropriate IT organizational structure that supports the needs of the business. Assesses and makes recommendations on the improvement or re-engineering of the IT organization. Supervises recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.
• Establishes IT departmental goals, objectives, and operating procedures.
• Establishes lines of control for current and proposed information systems.
• Directs development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development. Assesses and communicates risks associated with IT investments. Develops business case justifications and cost/benefit analyses for IT spending and initiatives.
• Coordinates and facilitates consultation with stakeholders to define business and systems requirements for new technology implementations. Reviews hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Keeps current with trends and issues in the IT industry, including current technologies and prices. Advises, counsels, and educates executives and management on their competitive or financial impact.
• Ensures continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
• Defines and communicates corporate plans, policies, and standards for the Credit Union for acquiring, implementing, and operating IT systems.
• Approves, prioritizes, and controls projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.
• Promotes and oversees strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Experience in strategic planning and execution.
• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
• Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems, including AWS, Azure.
• Good understanding of computer systems' characteristics, features, and integration capabilities.
• Experience with systems design and development from business requirements analysis through day-to-day management.
• Proven experience in IT planning, organization, and development.
• Excellent understanding of project management principles.
• Superior understanding of the organization's goals and objectives.
• Demonstrated ability to apply IT in solving business problems.
• In-depth knowledge of applicable laws and regulations as they relate to IT.
• Strong supervisory and leadership skills.
• Ability to motivate and develop a team-oriented, collaborative environment.
• Exceptional service orientation.
• Understand, model, and represent KCU's core values

Qualifications and Education Requirements

Bachelor's degree in computer science, information systems, or related field, or equivalent experience, required. Master's degree preferred. CISO security certification preferred. Minimum 10 years related work experience, required. Minimum 5 years experience managing and/or directing an IT organization, required. Previous financial industry experience, required.

SUPERVISORY STATUS

This position supervises others and is responsible for being results oriented, collaborative, delegates effectively, and embraces the organization's core values, ensuring team effectiveness.

Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required:

• Must be able to remain in a stationary position for a minimum of 75% of the time.
• Constantly operates a computer and other office productivity machines.
• The person in this position frequently communicates with peers, supervisors, vendors and employees to exchange accurate information and answer questions.
• Works in an indoor office environment but expected to attend meetings in buildings that require travel in outdoor weather conditions.

Quick Facts:

Seniority Level: Vice President

Reports to: SVP, Chief Information Officer

Employment type: Exempt, Hybrid, Salaried, Full-time

Salary Range: $166,105.75 to $210,000 depending on experience

Bonus Target: 15% potential incentive of base pay

Grade: 17BC

Industry: Banking

What We Offer:

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

• Free onsite parking
• Annual time off and sick time accrued
• 11 Paid holidays
• 1 Personal day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services

We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees.

****** Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

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