WD Customer Accounts Lead
IDR

IDR is seeking a Workday Customer Accounts Lead o join one of our top clients in the Technology, Media, and Telecom industry. This role is perfect for a certified Workday Financials professional with extensive experience in Customer Accounts, Billing, and Revenue Recognition. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities:

• Oversee Workday Finance, emphasizing Customer Accounts, Billing, Contracts, and Revenue Recognition.
• Manage client needs, business processes, and custom validations in Workday.
• Offer solutions or alternatives when Workday functionality is limited.
• Conduct weekly meetings with the client’s team to address open issues and manage tasks through ServiceNow.
• Maintain regular communication with Engagement Managers and project teams, escalating issues as necessary.
• Lead client engagement workstreams aimed at process improvement, optimization, and transformation, including implementing best practices and driving operational results.
• This is a 12-month contract position with occasional travel to client locations in LA and NYC.

Required Skills for WD Customer Accounts Lead:

• Workday Financials certification
• Extensive experience with Workday Customer Accounts, Billing, and Revenue Recognition
• Experience managing custom validations in Workday and offering alternative solutions when needed
• Ability to independently or collaboratively lead projects and workstreams
• Experience with ServiceNow for task management

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing; Client and Talent Award winner 11 years in a row

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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